- Aspen Dental (Tallahassee, FL)
- …of appointments set and customer satisfaction + Various duties as assigned by the Call Center Leadership team Requirements: + High School Diploma or equivalent ... + Experience working in a fast paced, customer driven environment + Previous call center experience a plus + Bilingual in English and Spanish a plus… more
- Teleperformance USA (Tallahassee, FL)
- …computer system + Proven oral & written communication skills + 6 months Call Center experience, preferred + Logical problem-solving skills + Availability to ... your future!** How do you become a Licensed Insurance Agent ? Teleperformance offers a 7 daypaid trainingto help you...in and provide you equipment to work our Licensed Agent role. **Benefits of working with TP include:** +… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- Evolent (Tallahassee, FL)
- …working experience at Evolent health plan, PBM, clinical pharmacy or operations team with Call Center experience is required + 1+ years working with pharmacy ... all day-to-day activities to consistently meet established customer service/contact center service levels/metrics + Staff the agent ...is a plus + 2-3 years' experience with customer service/ call center operations within a managed care… more
- Concentrix (Tallahassee, FL)
- …follow best practices in solutioning and security/data protection. + Understanding of call center business operations. + Experience in conducting software/ ... scripts, CRMs, telecommunications, and skill-based routing. + Experience with agent scripting, workforce, and quality management. + **Operational KPIs...call center solution testing and supporting UAT. + A Plus:… more
- NTT America Solutions, Inc. (Tallahassee, FL)
- …for the development, implementation, and day-to-day execution of the data center capital expenditures construction supply chain program. This position is responsible ... etc.) with suppliers; investigate, respond, and bring closure to suppliers, buyer's agent , or other internal NTT GDC Americas, Inc. stakeholders. + Team with… more
- University of Florida (Gadsden County, FL)
- …an accommodation due to a disability is needed to apply for this position, please call ### or the Florida Relay System at ### (TDD) or visitAccessibility at UF ... Cooperative Extension Service), located at the North Florida Research and Education Center , Institute of Food and Agricultural Sciences, at the University of… more
- Aspen Dental (Tallahassee, FL)
- …review, and service level results * Analyze intraday and historical performance of call volume, average handle time, calls per hour, and agent productivity ... Establish and maintain communication channels regarding events that impact contact center performance and workload Ideal **Qualifications:** * Bachelor's Degree * 5+… more
- MyFlorida (Tallahassee, FL)
- …the Selective Service website (http://www.sss.gov/) . If you experience problems applying online, please call the People First Service Center at ### The State of ... regarding expenditures and facilitating amendments if needed; monitoring the fiscal agent and contractors to ensure fidelity of implementation and that deliverables… more
- GovCIO (Tallahassee, FL)
- …teams. + Integrate ServiceNow with third-party applications, including Office 365, Cisco Call Center (CTI), Microsoft Teams, Splunk, APMS + Implement and ... + Support the migration of AO Service Portal to the Employee Service Center (ESC). + Provide troubleshooting and Tier-3 level support for platform-related issues. +… more
- MyFlorida (Tallahassee, FL)
- …Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call ### for assistance. POSITION DESCRIPTION: This position provides direction to ... up to date on purchasing policies. Acts as Purchasing Agent , approving purchase orders as well as preparing requisitions...notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring authority must be… more
- Sharecare (Tallahassee, FL)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- Rocket Software (Tallahassee, FL)
- …Client Usage + IMS: KIPGBL*, ATF Trace, DEXAN, Epilog, RTA, etc. + JVM: Health Center Agent usage + Networking: NMIs, PMI Exit, CSA Tracking, and SNMP ... If you need special assistance or an accommodation while seeking employment, please call : ### or send an email to ###@rocketsoftware.com. We will make a… more