- Centene Corporation (Tallahassee, FL)
- …performance and quality standards based on established contact center metrics + Provides customer service in a high pace contact center environment over the ... changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national...be located in Florida **Position Purpose:** Performs as the advocate that focuses on resolving routine inquiries, issues or… more
- HealthEdge Software Inc (Tallahassee, FL)
- …it may facilitate improved patient outcomes and lower costs. + Exceptional customer service orientation + Technical documentation creation/updating. + Experience ... (SLA) times. + Act as an escalation point and advocate for critical customer issues, collaborating with...verbally and in writing. + Works closely with the customer through Service Desk or 1-800 numbers… more
- MyFlorida (Tallahassee, FL)
- …activities of the Contact Center Quality Assurance team to ensure world class customer service is achieved. Responsible for the accurate monitoring and ... part time OPS employees up to and including Analyst II employees to ensure the accomplishment of the goals...of insurance, retirement or social security, administration, call center, customer service , fiscal work, statistics and personnel.… more