- UKG (Ultimate Kronos Group) (Lowell, MA)
- …whatever gives you purpose. We're united by purpose, inspired by you. As an Escalation Manager (EM) in the UKG Customer Success organization, working directly ... with a variety of internal constituencies, you will assume ownership of complex and escalated customer issues for our HCM/SaaS products and services. The ability to interact effectively with technical resources from internal UKG teams and to breakdown complex… more
- Ford Motor Company (Boston, MA)
- …evidence-based, timely decision making. **In this position ** The California Reacquired Vehicles (RAV) Escalation Manager is the Ford lead for our California ... buyback review/approval Operations. The California RAV Escalation Manager is also the primary lead for supporting Ford's Office of the General Counsel (OGC)… more
- Wells Fargo (Boston, MA)
- …this role:** Wells Fargo is seeking a Commercial Real Estate ("CRE") Lead Transaction Manager to assume end-to-end accountability of transaction execution ... for highly complex business and technical needs in Commercial Real Estate. + Lead the strategy and resolution of highly complex and unique challenges across multiple… more
- Wells Fargo (Boston, MA)
- …Fargo Bank partners to provide additional lending products to bank clients. + Lead complex initiatives and sourcing of new clients or growing of existing ... + Make decisions and resolve complex, multi-faceted situations and lead a team to meet a given product or...appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk… more
- RTX Corporation (Andover, MA)
- …Andover, MA, 01810-5423 USA Position Role Type: Onsite Digital Technology Site Services Lead (P4) (IT Generalist Manager ) Raytheon Digital Technology Andover, ... meaningful problems that create a safer, more secure world The Site Services Lead is accountable for the overall successful implementation and integration of Digital… more
- IQVIA (Boston, MA)
- …and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager , and/or a leadership role in a specific CDM task ... escalation , workload projections, and provide technical expertise. + Lead direct negotiations with customer, eg, timelines, financial, process, resources. +… more
- IQVIA (Boston, MA)
- …management; communications; and milestone deliverables. Perform role of Data Team Lead (DTL). Comply with Good Clinical Practices (GCPs), applicable regulatory ... and internal team members to manage continuous process improvements, issue escalation , workload projections, and provide technical expertise. + With guidance,… more
- Wolters Kluwer (Waltham, MA)
- …Information:** https://www.wolterskluwer.com/en/solutions/uptodate **Responsibilities** The **Customer Success [Engagement] Manager ** plays a lead role in ... across the CE product portfolio. They serve as the lead Customer Success representative for our largest and most...and utilization efforts and serve as part of an escalation path for project plan related issues or questions.… more
- Federal Home Loan Bank of Boston (Boston, MA)
- Senior or Lead Bank/Treasury Operations Specialist Location Boston Apply Now ... Summary The internal job title will be Senior or Lead Bank Operations Specialist. This position is classified as...40 hours per week, or as agreed upon with manager . Additional hours may be required. This role will… more
- Highmark Health (Boston, MA)
- …SME for the team they are assigned. This role will support being an escalation point for the production team members, ensuring appropriate level of support to ensure ... to perform a certain level of production each month, as determined by the manager to ensure compliance with DLP changes. This role will be required to support… more
- HomeSafe Alliance (Boston, MA)
- **Title:** Lead Dispatcher - Military Move **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods ... the Role** HomeSafe Alliance is seeking a highly experienced and motivated Lead Dispatcher to supervise the dispatching of vehicles and coordinate complex logistics… more
- S&P Global (Cambridge, MA)
- …training in de- escalation techniques to effectively deal with conflicts + People manager and prioritization of security backlog: lead and work alongside a ... team of 2-5 security engineers who are passionate about cutting edge advancements in technology + Maintain a GenAI security posture: Help establish and enable a GenAI security posture at an enterprise scale and have complete oversight of the AI Accelerator… more
- Beth Israel Lahey Health (Milton, MA)
- …and respect for all. Beth Israel Deaconess Hospital - Milton is seeking a Lead Public Safety Officer to join the Department of Public Safety and Security. Hours ... (7am - 3:30pm) Position Summary Reporting to the BID-Milton Manager of Public Safety and Security, this position is...at all times. This position is considered a working lead , however performs a wide variety of supervisory, inspection… more
- Covenant Health (Nashua, NH)
- …operations and any associated projects or assignments. In partnership with the Manager /Director, the Lead provides oversight of the daily administrative ... it relates to the position. Summary The Practice Operations Lead functions as a part of the Integrated Medical...Manager /Director updated on significant operational issues that require escalation via daily Huddles. + Serves as the on-site… more
- Deloitte (Boston, MA)
- …who wants to work in a collaborative environment? As an experienced Epic HIM Lead & Builder / Project Delivery Specialist you will have the ability to share ... Team. + We are looking for an experienced team lead to support/coach/advise the client team with tasks throughout...Upgrades, and Activation. + Under direction of the Applications Manager , the Application Analyst I/II is a specialist in… more
- Deloitte (Boston, MA)
- Epic Clin Doc Lead and Builder Project Delivery Specialist Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to ... a collaborative environment. As an experienced Epic Clin Doc Lead and Builder professional, you will have the ability...Work you'll do/Responsibilities: + Under direction of the Applications Manager , the Application Analyst I/II is a specialist in… more
- Dana-Farber Cancer Institute (Boston, MA)
- Under the general direction and supervision of the HIS Operations Manager the Team Leader is responsible for the effective coordination and organization required for ... in accordance with an established timeline. + Provide appropriate and timely problem escalation reporting as well as potential solutions to HIS and IS management as… more
- CAI (Boston, MA)
- …Developer Team Lead to work closely with our Business Analyst/Project Manager and oversee an agile team of developers and quality assurance testers supporting ... Summary** We are looking for a Senior Developer Team Lead ready to take us to the next level!...obtaining and providing bi-directional feedback + Act as initial escalation point of contact on associate issues, and advocate… more
- Deloitte (Boston, MA)
- Epic Ambulatory (Ambulatory Clinics) Lead and Builder Project Delivery Specialist Are you an experienced, passionate pioneer in technology? An industry solutions ... work in a collaborative environment. As an experienced Epic Ambulatory (Ambulatory Clinics) Lead and Builder professional, you will have the ability to share new… more
- Public Consulting Group (Boston, MA)
- …engage with counterparts + Serve as a main point of contact (including escalation ) both internally and with clients + Partner on business development initiatives, ... including: demonstrations, proposals ( lead proposal writing teams, including writing sections, coordinating efforts,...of relevant work experience, including: working with clients, people manager + Knowledge of, or experience in, Medicaid is… more