- Motion Recruitment Partners (Boston, MA)
- Service Desk Analyst Boston, MA... support user onboarding and offboarding processes. The Service Desk Analyst 's work directly contributes ... Contract $35/hr - $40/hr Our client is seeking a Service Desk Analyst to join...OR two (2) years of experience in an IT support or service desk role.… more
- Beth Israel Lahey Health (Charlestown, MA)
- …when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support .** **Diagnose and resolve simple to ... documented solutions and research technical issues to resolution A Service Desk Analyst requires an...related work experience required in 2 plus years of Service Desk /IT Support experience supporting… more
- ManpowerGroup (Boston, MA)
- …and software troubleshooting, and support user onboarding and offboarding processes. The Service Desk Analyst 's work directly contributes to the overall ... ONSITE POSITION: CTR is seeking a Service Desk Analyst to...ONSITE POSITION: CTR is seeking a Service Desk Analyst to join our team and...OR two (2) years of experience in an IT support or service desk role.… more
- Robert Half Technology (Boston, MA)
- …desktop imaging, and deploying patches/security fixes. Responsibilities: * Provide comprehensive Help Desk / Service Desk Support , responding to and ... are offering a permanent employment opportunity for a Help Desk Analyst II in Boston, Massachusetts. This...experience in desktop imaging * Strong understanding of desktop support protocols * Excellent customer service skills… more
- Robert Half Technology (Boston, MA)
- Description Robert Half is seeking a qualified Tier 1 IT Support Analyst to join a Boston-based investment management firm, offering support across a range ... firm. This role involves providing first level technical IT support to users, troubleshooting issues, and offering solutions under...Requirements + Minimum of 5 years of professional IT help- desk or IT analyst experience. + Strong… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical ... Analyst to work on the Service Desk , which is the first line of support...system provisioning. The Service Desk analyst is responsible for resolving support requests… more
- Zones LLC (Boston, MA)
- …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve ... IT Help Desk Technician The IT Help Desk Technician will provide Level 1-2 support ...products and services + Experience working on a help desk / service desk handling tickets preferred… more
- Harvard University (Cambridge, MA)
- 67687BRAuto req ID:67687BRJob Code:F0956P Financial Analyst II Department Office Location:USA - MA - Cambridge Business Title:Financial Analyst IISub-Unit: ... Physical Requirements: + Extended periods of sitting at a desk using a computer. Frequent use of hands for...the Director of Financial Planning and Analysis, the Financial Analyst plays a key role at the Harvard Radcliffe… more
- Guidehouse (Boston, MA)
- …well as other support teams. In a fast-paced, secure environment, the Analyst will log service requests, troubleshoot issues, adhere to regulations, and ... Information Management (LIMS) Analyst (Instrumentation & Business Analyst )** is to provide first-line IT support ...Accurately records, updates and document requests using the IT service desk system (ie Jira, ServiceNow). +… more
- Parker Hannifin Corporation (Woburn, MA)
- …Responsibilities: + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... by identifying, researching, and resolving technical problems. The IT analyst will help support a variety of...+ At least 2 years of experience in a support or service role, actively interacting with… more
- MIT Lincoln Laboratory (Lexington, MA)
- …tools to enhance ITSM processes, such as incident categorization, root cause prediction, and service desk automation. + Partner with technical teams to pilot and ... teams and business stakeholders to deliver optimized workflows, actionable analytics, and enhanced service delivery. The Senior Business Analyst will be part of… more
- Eliassen Group (Boston, MA)
- …and other SASS Types of software applications. Responds to incident tickets received from the service desk as well as process change requests and service ... **Technologist/Configuration Analyst ** **Anywhere** **Type:** Contract **Category:** Marketing **Industry:** Insurance...as well. If you are willing to learn and support those tools along with Qualtrics, that would suffice… more
- Sevita (Boston, MA)
- …the project tools + Support production applications by responding to service desk assignments, tracking problems/issues, and following up with customers + ... lives of the individuals it serves? As the Senior Analyst for Applications Programming, you are responsible for new...initiatives and enhancements to new and existing systems and support ; as well as acting as technical project lead.… more
- Prime Therapeutics (Boston, MA)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- Prime Therapeutics (Boston, MA)
- …and drives every decision we make. **Job Posting Title** Sr. Compliance Analyst (Regulatory Intelligence and Assessment) - Remote **Job Description** The Senior ... Compliance Analyst assists in the implementation of Prime's compliance programs...requests for information and proposals, + Develop/revise/maintain departmental SOPs, Desk Top Procedures, and source documentation + Assist with… more
- Public Consulting Group (Boston, MA)
- …and Feasibility Studies Analyzes claims for accuracy, provides client support , documents inquiries, supervises staff, prepares reports, ensures compliance, conducts ... at each level of the adjudication process. + Provides support and give direction to less experienced staff +...in administration of time studies and operation of help desk lines. + Trains others on the function of… more
- Novo Nordisk (Lexington, MA)
- …network, security, application, and user related activities. External stakeholders include service providers for support of scientific instruments and systems. ... Essential Functions + Provides technology support and service : + Develops strategies and...apply knowledge in troubleshooting situations + Understanding of remote support and help desk ticketing systems +… more