- Citizens (Johnston, RI)
- Description Experience Owner - Fraud Alerts & Case Management Role Overview As an Experience Owner (EO) for the Alerts & Case Management ... the development and evolution of Oak, Citizens' new internal alerts management platform. This role is critical to the...case tracking and referrals. Oak is designed to streamline fraud detection, improve customer experience , and support… more
- Middlesex Savings (Westborough, MA)
- …least basic knowledge in all areas of the BSA/AML and regulatory requirements. + Experience using BSA/AML or Fraud monitoring systems preferred. + Must possess ... to customers and co-workers. **Responsibilities** + Complete analysis of BSA/AML alerts within established timeframes and following alert processing guidelines. +… more