- DoorDash (New York, NY)
- …Role Our team is looking for a Manager to help our Seamless Experience teams reduce customer -driven cancellations, customer concern about progress of ... About the Team As one of DoorDash's core operations teams, Customer Experience , ensures that when there are bumps in the last mile, there's always someone there… more
- Michaels (Stamford, CT)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... is for Nights and Mainly weekends only. Deliver a customer centric shopping experience by managing and...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- DoorDash (New York, NY)
- …user experience , AI, and behavioral science. You will report into the Senior Design Manager for our Customer Experience and Integrity team in our Design ... our product strategy and we deeply believe that the best customer experience is the key to our success (hear it directly… more
- Amazon (New York, NY)
- …The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance ... responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and...industry experience . - 6+ years of successful experience as a Producer, UX Program Manager ,… more
- Port Authority of New York and New Jersey (New York, NY)
- …of Properties and Commercial Development, the Manager Transportation Revenues Strategies, Manager of Concessions and Customer Experience Strategies and ... expectations and suggestions. + Serves as the strategic advisor and project manager for key solicitations and leasing initiatives within the Aviation Commercial… more
- Amazon (New York, NY)
- …Amazon is seeking an exceptional Finance Manager to join the CXO ( Customer Experience Organization) Finance team. The CXO team lives within Worldwide Grocery ... Stores and provides a best in class returns experience for Amazon customers. We do this by operating...Engineering, Math, Computer Science) and 5+ years of finance experience , or Master's degree and 3+ years of finance… more
- CBRE (New York, NY)
- …Concierge, Hospitality, Rooms Manager , Experience Manager or Event Manager ). Prior supervisory & customer service experience is highly preferred. ... Experience function. They are responsible for providing world-class customer service to the clients and visitors of a...or stop work if required. As a Supervisor / Manager : While adhering to all HSE requirements established for… more
- The Hartford (New York, NY)
- …The Hartford's products and services. + Project support as directed by the assigned Manager Customer Experience (MCE). + Attends and participates in all ... their lives in the face of disability or personal crisis. Responsibilities: + Customer Service (Priority Business). + Manages Priority Account (PB) Book of Business… more
- DoorDash (New York, NY)
- …mind. This role reports into the Senior Manager , Trust and Safety in our Customer Experience and Integrity team in our Product Design org. This role is ... our product strategy and we deeply believe that the best customer experience is the key to our success (hear it directly… more
- Amazon (New York, NY)
- …success in driving growth for your Customers and (2) Evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... Description The Mass Beauty team is seeking a Manager , Customer Success Manager ...to the development of features and programs that accelerate Customer growth and improve their experience working… more
- WestRock Company (Deer Park, NY)
- Customer Service Manager - Deer Park, NY The opportunity: The Customer Service Manager (CSM) represents Smurfit Westrock to customers as a critical ... liaison between the customer , sales, production, and operations teams. The Customer Service Manager (CSM) simultaneously provides support to the leadership… more
- Amazon (New York, NY)
- …each user and prevent any sort of unauthorized changes within the system. The Customer Identity & Access Management (CIAM) Product Manager will play a pivotal ... - aligning with business goals, compliance standards, and user experience principles. * Drive quick and strong consensus for...in and get the job done. As a Product Manager , you will be 100% customer focused,… more
- Justworks (New York, NY)
- Customer Success Manager at Justworks (View all jobs) New York, New York Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great ... and partner with others to effect change! As a Customer Success Manager , you will develop strong...simpler." Qualifications + Minimum of 2-4 years of professional experience in account management, relationship management, customer … more
- Wolters Kluwer (New York, NY)
- …care. **Additional Information:** https://www.wolterskluwer.com/en/solutions/uptodate **Responsibilities** The ** Customer Success [Engagement] Manager ** plays ... a lead role in managing and driving our customer 's product utilization across the CE product portfolio. They...Experience ** : . 4+ years as a project manager or IT function, preferably with direct healthcare provider… more
- Amazon (New York, NY)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... customer trust throughout every stage of the shopping experience . We continuously innovate in terms of research methodology...to scale our impact. We are looking for a Customer Research Manager to join our growing… more
- Amazon (New York, NY)
- …trust throughout every stage of the shopping experience . We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data in… more
- Amazon (New York, NY)
- …best practices? The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant ... engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong… more
- Google (New York, NY)
- …including data platform, AI/ML and infrastructure. + Experience as a pre-sales manager or technical customer -facing people manager within a professional ... equivalent practical experience . + 10 years of experience with cloud native architecture in a customer...to connect with customers, employees and partners. As a Customer Engineering (CE) Manager , you lead and… more
- Amazon (New York, NY)
- Description Customer Behavior Analytics (CBA) Finance seeks a Finance Manager to support CBA tools that inform financial decisions across our marketing ... and value the impact of changes made across Amazon customer experiences. The Finance Manager will partner...impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA… more
- eightfold.ai (New York, NY)
- …growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager role at Eightfold is responsible for our customers' post-sales ... help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager will become a trusted advisor to help our customers… more