- FranklinCovey (Jefferson City, MO)
- …that they are leveraging our tools to achieve maximum success. This role combines customer service , technical support , and account management, ensuring ... or greater + 3+ years of experience in a customer success, technical support , or...+ Client-centric approach with a passion for delivering exceptional service and support . + Experience facilitating training… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Confluent (Jefferson City, MO)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Mitsubishi Chemical Group (Jefferson City, MO)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Fujifilm (Jefferson City, MO)
- **Overview** **Job Title:** **Specialist II, National Technical Support - MRI** **Job purpose** This position is intended to provide technical assistance, ... all HCUS MRI products. This is the second-level national technical support engineer position in the company....planning documentation, and Installations procedures and processes. + Diagnose service issues remotely by working with customer … more
- Sutherland Global Services (Jefferson City, MO)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- Rocket Software (Jefferson City, MO)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Fujifilm (Jefferson City, MO)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Trellix (Jefferson City, MO)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- Red Hat (Jefferson City, MO)
- …* Collaborate with internal engineering, development, product management, and technical support teams to resolve issues * Manage customer cases and maintain ... and a member of the Red Hat engineering and technical support teams. As a Technical...proactively identify and prevent issues * Gain understanding of customer technical infrastructures and environments, hardware, and… more
- Highmark Health (Jefferson City, MO)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Confluent (Jefferson City, MO)
- …market-facing technical materials that effectively showcase our Apache Flink service . You will collaborate closely with our Apache Flink product marketing, ... Connects Us. **About the Role:** Confluent is looking for an experienced technical resource with software development and stream processing experience to help drive… more
- Concentrix (Jefferson City, MO)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative-Remote (Bilingual: Spanish and...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Concentrix (Jefferson City, MO)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative (Bilingual: Spanish and...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Concentrix (Jefferson City, MO)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Seasonal Customer Service Representative-Remote (Bilingual: Spanish and...English) working from home, you will: + Provide inbound customer support using a call flow guide… more
- TTEC (Jefferson City, MO)
- …days and ignite your career with TTEC's award-winning employment experience. As a St. Technical Writer working remote in the United States, you'll be a part of ... it all! What You'll be Doing: As a Senior Technical Writer to our Public Sector, you will be...and will primarily focus on Information Security related material. Support to other departments enterprise-wide may also be required.… more
- Travelers Insurance Company (Jefferson City, MO)
- … subject matters, regulatory environment and emerging issues. + Create a valued customer experience through each assessment and service encounter. + Perform ... with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team. + Complete all...risk and effectively articulate recommendations. + Discover and evaluate customer needs through loss analysis and customer … more
- Evolent (Jefferson City, MO)
- …the mission. Stay for the culture. **What You'll Be Doing:** Job Description **Our customer service team offers candidates the opportunity to make a meaningful ... impact by providing exceptional support to our valued customers, fostering a sense of...contributes to providing better health outcomes.** **Collaboration Opportunities:** + Customer Service Representatives (CSR's) will be working… more
- Cardinal Health (Jefferson City, MO)
- …in a competitive and dynamic team environment + Experience in phone based customer service preferred **TRAINING AND WORK SCHEDULES:** Your new hire training ... **Responsibilities in this role** + Supervises Access Patient Support staff that are performing customer services...opportunities for long-term change within own work team or product/ service + Builds customer relationships, interprets … more
- Pearl Interactive Network (Jefferson City, MO)
- **Pearl Interactive Network is sourcing Remote Customer Service Representatives.** The ** Customer Service Representative** will handle inquiries from ... or Bachelor's degree preferred. + 1+ years of call center experience. + Customer service and/or healthcare experience are a plus. + Demonstrate innovative… more