- Under Armour, Inc. (Salem, OR)
- Quality Assurance Manager - Customer Service ** Quality Assurance Manager - Customer Service** **Values & Innovation** At Under Armour, we are ... (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager leads… more
- NorthWest Senior & Disability Services (Salem, OR)
- …to meet the consumer's needs + Take advice and suggestions from quality assurance subject-matter experts, peer mentors, and supervisors regarding ambiguous ... forms + Meet agency reporting requirements + Participates in quality assurance case reviews to ensure accuracy...assurance case reviews to ensure accuracy of case manager 's work 3. Develop consumer care plans in accordance… more
- NorthWest Senior & Disability Services (Salem, OR)
- …appropriateness of proposed services and/or placements + Review and understand quality assurance reports and suggest specific, measurable employee improvement ... Supports to seniors and adults with disabilities. The Program Manager is responsible for their team's performance and accurate...+ Manage Programs + Ensure that service delivery meets quality and compliance standards + Reduce Agency Risk +… more
- HomeSafe Alliance (Salem, OR)
- …oversee all Service Provider activities, work closely with the SIT team, perform quality assurance reviews and work with interdepartmental staff to confirm that ... **Title:** Dispatch Manager (HHG Military Move) **_HomeSafe Alliance_** is the...Increase competency level of Dispatch personnel to ensure high quality , compliance, and outstanding customer service. +… more
- Walmart (Salem, OR)
- …and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and ... need you to bring the passion. The Walmart Rx Manager operates the pharmacy from a place of true...and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer… more
- Amazon (Salem, OR)
- …* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance , Human Resources to develop plans to meet business ... Amazon customers every day. We are looking for motivated, customer -focused individuals who want to join our team as...who want to join our team as an Operations Manager . In this role, you will lead and develop… more
- Amazon (Salem, OR)
- …* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance , Human Resources to develop plans to meet business ... Amazon customers every day. We are looking for motivated, customer -focused individuals who want to join our team as...who want to join our team as an Area Manager . In this role, you will lead a team… more
- Ensono (Salem, OR)
- …and resolve any product development related issues. + Implement and oversee quality assurance processes to ensure the reliability, performance, and security ... Principal Product Manager , Mainframe Application Managed ServicesRemote - United StatesJR010546 At Ensono, our **Purpose is to be a relentless ally, disrupting the… more
- Prime Therapeutics (Salem, OR)
- …termination, performance reviews, salary reviews and disciplinary actions. + Implements quality assurance reviews consistent with corporate QA programs. + ... our passion and drives every decision we make. **Job Posting Title** Manager , Clinical Pharmacists **Job Description Summary** Oversees day-to-day operations of a… more
- Meta (Salem, OR)
- …manage end-to-end project plans to ensure on-time delivery, provide day-to-day coordination, and quality assurance for tasks. 9. Move fast in a flat organization ... X-org or Meta wide initiatives. **Required Skills:** Product Technical Program Manager Responsibilities: 1. Develop and manage end-to-end technical product solutions… more
- HomeSafe Alliance (Salem, OR)
- …+ Monitor, evaluate and score contact center communications against established quality assurance standards to ensure contractual compliance and representatives ... **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per...The Quality Auditor is responsible for performing quality audits on customer interactions in an… more
- Public Consulting Group (Salem, OR)
- …support duties as assigned. + Supervises CS Agents and monitor team performance and quality assurance + Responds to all call inquiries in a professional, ... corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for audit… more
- Under Armour, Inc. (Salem, OR)
- …to drive seamless consumer experiences via custom HTML/CSS coding, scripting, proofing, quality assurance , targeting and advanced scheduling. * You review ... and is an excellent communicator. This role will report to our Senior Manager , Customer Marketing and play a critical role in the development of the UA… more
- Ryder System (Salem, OR)
- …and non-functional requirements, such as performance, security, and scalability. Reports to Quality Manager . Interacts with Quality Lead, IT Project ... + Development and Training of Ryder's TCOE + Assist Quality Manager and Quality Lead...+ Three (3) to five (5) years or more quality assurance , quality engineering, process… more
- Ryder System (Springfield, OR)
- …parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement ... Summary** The " **Ops Supervisor** " assists the Ops Manager /Sr. Ops Manager with the operations and...against Net Maintenance Cost per Unit objectives without sacrificing quality , safety or customer satisfactionResponsible for cost… more
- SitusAMC (Salem, OR)
- …our methodology and enforces project standards + Prepares for engagement reviews and quality assurance procedures + Minimizes our exposure and risk on project ... + Reviews deliverables prepared by team before passing to customer + Understands how and when to make a...Such other activities as may be assigned by your manager Qualifications/ Requirements: + Bachelor's degree in a computer-related… more
- Oregon State University (Corvallis, OR)
- …vacation/sick leave + Approve and submit timesheets Work Review + Complete monthly quality assurance reviews + Review and provide feedback on training reports ... standards of inclusivity, transparency and accountability. Reporting to the Communications Manager , the Communications Supervisor will manage and lead a team of… more
- United Therapeutics (Salem, OR)
- …goals for the PM case processing operations team + Operational Oversight and Quality Assurance : Oversee day-to-day quality and compliance for vendor ... safety data collection, management and reporting for postmarketing ICSRs for efficiency, quality , and compliance impacts. This role is critical in ensuring that… more
- City National Bank (Salem, OR)
- …improving or further leveraging these systems. * Performs in-depth user and quality assurance testing for systems changes, releases, and scheduled maintenance ... and Third Party vendors. The position also assists the Manager - Business Systems in ensuring department activities run...including the development of test scripts to quality control all changes. * Coordinates the scheduling, communication,… more
- Walmart (Salem, OR)
- …and guidance on executing Company programs and strategic initiatives; ensuring quality assurance standards; and overseeing safety and operational reviews. ... do Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service… more