- Johns Hopkins University (Baltimore, MD)
- …eyes. **Minimum Qualifications** + High school Diploma/GED required. + Two (2) years of call center / customer service or other related work experience. ... telephone and other means. The dispatchers will employ appropriate call screening protocols to respond to callers and dispatch...with an emphasis on professionalism and high level of customer service . + Familiarity with principles and… more
- M&T Bank (Baltimore, MD)
- …and Experience Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or ... and/or work experience, including a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience. Minimum of 1… more
- Transdev (New Carrollton, MD)
- …* Bachelor's Degree preferred * 5+ years of managerial experience * Customer service and Call center experience preferred * Motivated self-starter * ... Center Operations Manager, you will directly oversee call center personnel to ensure positive morale...and overall team effectiveness with upper management. * Helps call agents with challenging customer service… more
- M&T Bank (Glen Burnie, MD)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- M&T Bank (Timonium, MD)
- …High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Ability to ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …(GED) certificate. Experience: Two (2) years of experience working in a call center and/or a customer service telephone position, providing direct ... today to be considered for a position that provides customer service to the citizens of Maryland...in maintaining the operation of the Transit Information Contact Center during significant service emergencies or adverse… more
- ManTech (Annapolis Junction, MD)
- …of Remedy, especially Incident Management module + Prior experience in customer service or call center environment + Experience initiating and escalating ... opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Jr. Operations Support Center (OSC) Shift Operator,** to… more
- Utilities Service, LLC (Baltimore, MD)
- …displays and load control devices, Grid One performs meter reading, customer call center operations, field service work, joint use attachment surveys, ... Customer Service Representative This position interacts...professional and efficient manner. + Determines the nature of customer call requests and responds with the… more
- Highmark Health (Annapolis, MD)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Lincoln Financial Group (Annapolis, MD)
- …Role at a Glance** We are excited to bring on a **Supervisor** to join the Call Center supporting our Retirement Plan Services organization to work in a remote ... Details_ As a Supervisor within the Retirement Plan Services Call Center , you will manage an assigned...build relationships cross functionally that lead to providing excellent customer service , increasing revenue, and reducing risk.… more
- Johns Hopkins University (Baltimore, MD)
- …in both eyes. **Minimum Qualifications** + High school Diploma/GED required. + Five (5) years customer service , call center or other related work ... for managing the day-to-day operations of the 24/7 Communications Center and oversight to police dispatchers. This is an...with an emphasis on professionalism and high level of customer service . + Familiarity with principles and… more
- HomeSafe Alliance (Annapolis, MD)
- …of the status of Customer move at designated points. + Customer service via a multichannel contact center within a team-oriented focus is of utmost ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe...equivalent education experience is required . + 1+ year customer service experience, with military move experience… more
- Conviva (Annapolis, MD)
- …(speak) + A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent ... of first call . **Required Qualifications** + Strong customer service skills with an emphasis on...Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center… more
- TEKsystems (Annapolis, MD)
- …within this Operations Center - previous ServiceNow ticketing experience preferred). 4. Customer Service / Call Center experience; Great communication, ... connectivity, Network operations center , Noc, Lan/wan, Cisco routers, Operation, Customer service , Wan, Infrastructure, Customer support, Network… more
- PNC (Baltimore, MD)
- …Support **Competencies** Customer Support Policies, Standards and Procedures, Customer Support Service Agreements, Hardware Infrastructure, IT Environment, ... an opportunity to contribute to the company's success. As a Technology Solution Center Supervisor Senior within PNC's Technology Solution Center (CDS, you can… more
- PNC (Baltimore, MD)
- …resolution. + Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships. Grows branch revenue ... have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail Branch Banking organization, you will be based… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …Experience Requirements + High School diploma (or equivalent) + 2+ years of customer service experience + 1+ year of inbound call center experience OR + ... LevelNon-Management Job CodeN/A Job Description Summary Organization NameCustomer Care Reports toSupervisor, Customer Service Full or Part TimeFull Time If Part… more
- Mathematica (Annapolis, MD)
- …with other survey-related tasks as required Position Requirements: * 1-3 years of prior customer service , call center , research, or interviewing ... Research Interviewers to work remotely for our Survey Operations Center in support of important national research projects. Job...onsite in Princeton, NJ. This position is categorized as on- call , and as such, the hours may at times… more
- Trinity Health (Silver Spring, MD)
- …+ Demonstrated strong clinical, dietary, pharmacology, chronic disease management, and customer service skills. + Demonstrated ability to achieve hospital ... intervention, and overall virtual care remote monitoring and follow up. Provides triage/on- call support to home health/hospice agencies. **What You Will Do:** +… more