- Sunbelt Rentals, Inc. (Elkridge, MD)
- Join Our Team!Sunbelt Rentals strives to be the customer 's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we ... business from the range of equipment that your profit center specializes in. You will do this by developing...implementing sales plans to grow business and maintain current customer base, and by helping to build the national… more
- Automated Health Systems (Baltimore, MD)
- …you will be responsible to support training and development efforts for a state-wide customer service and contact center which will assist with state-related ... Must possess three to five years of training development and delivery experience , including knowledge of training and adult-learning theory and principles and… more
- Fidelity TalentSource LLC (Columbia, MD)
- …and curious are your "go to" attributesCommitted to delivering an outstanding customer experience with a passion for seeing others thriveMotivated by ... you and our clients. The Purpose of Your RoleWorking in our Investor Center , you will engage face-to-face with your customers, offering guidance and personalized… more
- Vector Marketing (Nottingham, MD)
- …past have had experience in retail, fast food, cashier, call center , administrative assistant, customer service, receptionist, office work, landscaping, and ... Marketing is filling part-time sales positions with an emphasis on customer service. Primary responsibilities include working with customers, selling our Cutco… more
- Fidelity TalentSource LLC (Annapolis, MD)
- …trades, while working from home and spending one day per week in the Investor Center . Upon completion of this onboarding experience , you will work in the ... celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you ll support Fidelity s customers over the… more
- Zoom (Annapolis, MD)
- What you can expect We are hiring a Sr. Product Marketing Manager to focus on our Contact Center AI solutions to join our Product Marketing team at Zoom! This is ... individual with an understanding of Generative AI in the contact center space. Zoom AI Companion for...Assist and Zoom Virtual Agent help CX leaders outpace customer expectations. They empower agents and help deliver better… more
- Verint Systems, Inc. (Annapolis, MD)
- …and responsibilities as assigned **Minimum Requirements:** + 5 years of customer contact center or service experience that supports implementation, and ... core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX… more
- Robert Half Office Team (Hunt Valley, MD)
- …and outbound calls in a contact center environment * Demonstrated experience in providing exceptional customer service * Strong data entry skills with ... offering a contract to hire employment opportunity for a Contact Center Specialist in the financial services...Responsibilities: * Handle inbound and outbound calls to resolve customer inquiries and issues * Utilize Microsoft Excel and… more
- Lincoln Financial Group (Annapolis, MD)
- …+ 4 Year/Bachelor's degree (or equivalent) (Minimum Required) + 1 - 3+ Years experience with Telephony administration, Contact Center technologies (such as ... The role will serve as a resource and central point-of- contact to support the configuration and deployment of system...provide a high quality and recommendable internal and external customer experience . **What you'll be doing** +… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …Requirements + High School diploma (or equivalent) + 2+ years of customer service experience + 1+ year of inbound call center experience OR + Associate's ... Customer Assistance Program ( CAP ) + Maintains contact and appropriate follow-up with residential and commercial customers...to work Preferences + Associate's degree + Inbound Call Center experience + Ability to speak and… more
- Conviva (Annapolis, MD)
- …is seeking a dedicated, compassionate and cheerful Work from Home / Bilingual / Call Center Customer Service Representative who is interested in being part of a ... team that focuses on excellent service to others. The Call Center Customer Service Representative represents the company by addressing incoming telephone,… more
- Sylvan Learning (Baltimore, MD)
- GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience , sales, and local marketing strategies of the Center to ... Center operations to ensure a consistent, quality educational experience for Sylvan customers while managing costs. He/she ensures...degree required * A minimum of three years of customer service experience ; Retail sales experience… more
- Johns Hopkins University (Baltimore, MD)
- …aspects of the food service operations within our brand-new Hopkins Student Center ensuring exceptional quality, service, and customer satisfaction. The ideal ... outstanding dining experience to the University community. The Hopkins Student Center Location Manager is part of Hopkins Dining within the Division of Student… more
- Bright Horizons (Baltimore, MD)
- …with educational plan to complete Bachelor's degree + At least three years of center supervisory experience in a high-quality program required, experience ... As a **leader in a Child Care Center ** , you inspire teachers to create high-quality...with families, clients, staff, and licensing to provide exemplary customer service. + Conduct the daily responsibilities of operating… more
- Allied Universal (Linthicum Heights, MD)
- … experience working in a Global Security, Command, or similar 24x7 operations center environment + Must possess experience in basic security analysis, problem ... perks and more for most full-time positions! The SOC (Supervisor Operations Center ) Security Analyst will be assigned to furthering the security mission within… more
- PNC (Towson, MD)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Consulting, Customer Experience (CX), Customer Loyalty, Decision Making, ... and coaches the branded sales process to proactively achieve sales targets and customer loyalty. + Drives the employee engagement experience . Responsible for… more
- TAD PGS, Inc. (Baltimore, MD)
- … relationships through regular client communication. Basic Hiring Criteria: + Min 7 years of contact center or help desk experience in a technical/help desk ... knowledge of company products, services, rates, and processes. + Experience dealing a technical customer base. +... customer base. + Escalates unresolved and outstanding customer issues to the Contact Team Leader… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Operations Control Center PM Manager Salary $73,957.00 - $119,492.00 Annually Location Baltimore City Job Type Full Time Job Number 2589-MTA0424-OCCPMMGR ... + Description + Benefits Description Maryland Transit Administration Operations Control Center PM Manager (Administrator IV-2589) Office of Operations Control … more
- PNC (Glen Burnie, MD)
- …and solutions that help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an omni channel environment. ... contribute to the company's success. As a Business Banking Center Branch Manager within PNC's Retail Branch organization, you...for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment.… more
- Pearson (Annapolis, MD)
- …Pearson's North America sales team, reporting to the Sr. Director of the Pearson Resource Center , the outsourced contact center (BPO). The role will be ... A minimum of 5 years of exceptional sales performance, customer service, or sales operations experience *...and vibrant place to work. People are at the center , and we are committed to building a workplace… more
