- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- VF Corporation (Towson, MD)
- ** Supervisor ** As a Supervisor , you will direct, develop and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that ... application because of incompatible assistive technology or a disability, please contact us at_ _###@vfc.com_ _. VF will reasonably accommodate qualified individuals… more
- Hilton (Annapolis, MD)
- …ongoing service performance is maintained; manage real\-time call volume of a worldwide contact center with over 5,000 team members\. + Manage call volume, ... work experience in large call center operations \(more than 500 seats\) or contact center workforce planning + Experience using contact center … more
- University of Maryland, Baltimore (Baltimore, MD)
- …creative, motivated, and disciplined candidates to fill the Mass Spectrometry Supervisor (Laboratory Research Supervisor ) OR Mass Spectrometry Manager ... position related to mass spectrometry-based analyses for its Mass Spectrometry Center *. Areas of particular interest regarding expertise include small molecule… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website. For general questions, please contact the Office of ... Bus Maintenance - Non-Revenue Fleet Maintenance Supervisor Salary $60,987.00 - $98,313.00 Annually Location Baltimore City Job Type Full Time Job Number… more
- Maryland Department of Transportation (Baltimore County, MD)
- …minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website. For general questions, please contact the Office of ... Supervisor , Maintenance of Way Metro Systems Maintenance Salary...Continuous + Description + Benefits Description Maryland Transit Administration Supervisor , Maintenance of Way Metro Systems Maintenance (9689) Applicants… more
- Cardinal Health (Annapolis, MD)
- …to nursing staff + Oversight of daily clinical operations for patient access support contact center team members and provide daily support ensuring team members ... to patients who need them-faster.** **_Responsibilities_** The Clinical Operations Supervisor leads program staff performing actions including customer service,… more
- Transdev (New Carrollton, MD)
- Transdev in Washington, DC area is hiring a Dispatch Supervisor Assistant. This position assists the Dispatch Supervisor with administrative tasks and customer ... to participate in the job application or interview process, please contact ###@transdev.com Drug-free workplace: Transdev maintains a drug-free workplace. Applicants… more
- Cardinal Health (Annapolis, MD)
- …enrollment, and other patient services. + Oversee daily operations for patient access support contact center team of up to 15 team members and provides daily ... patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff performing actions including customer service,… more
- DLA Piper (Baltimore, MD)
- …Let's see what we can achieve. Together. **Summary ** The HR Services Supervisor , is responsible for effectively managing HR inquiries from the firm's lawyers and ... of escalation for complex requests as well as an initial point of contact for partners, employees, former employees, and retirees on most transactional HR needs… more
- Cardinal Health (Annapolis, MD)
- …therapies to patients who need them-faster.** **_Job Summary_** The Operations Supervisor will oversee program staff performing customer service, enrollment and ... key deadlines as assigned by manager. + Maintains daily contact with client/3rd party partners by leveraging excellent verbal...preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred +… more
- BJs Wholesale Club (Baltimore, MD)
- …34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... retain top talent. Members: + Guarantee service excellence through all points of contact . + Set service standard expectations for all team members. Provide team… more
- Kennedy Krieger Institute (Baltimore, MD)
- …with established department policies and procedures. 6. Maintain regular contact with patients, clinics, and departments regarding pending insurance clearances, ... based on clinician leave requests (planned and unexpected). Collaboratively work with supervisor to resolve concerns as needed. 8. Monitor and maintain various Epic… more
- Kennedy Krieger Institute (Baltimore, MD)
- …as personal leave requests) for all providers. 6. Maintains regular contact with patients, clinics, and departments regarding pending insurance clearances, coverage, ... manner. 7. Provides routine financial counseling and seeks assistance from the supervisor when obtaining answers to resolve patient issues. 8. Logs all… more
- Fresenius Medical Center (Towson, MD)
- …event that your credential or certified status changes, you must notify your supervisor immediately. + Capable of working in a challenging environment which requires ... that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative. "The rate of pay for this position will… more
- Veterans Affairs, Veterans Health Administration (Linthicum Heights, MD)
- …full performance level of GS-11. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, ... complex responsibilities and assist the Office of the Medical Center Director in successfully meeting its mission and strategic...plan (IDP) and receive recurring progress reviews by the supervisor . Duties include but may not be limited to… more
- Allied Universal (Annapolis, MD)
- …work throughout the day + This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, ... the Security Department, such as fire control room, command center , and loading docks as applicable to job site....forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a… more
- Johns Hopkins University (Columbia, MD)
- …related administrative tasks. Working with Columbia faculty, Clinic Manager and Clinic Supervisor , this position's primary role is to manage In-Basket messages from ... and routine messages from the Patient Access Services call center - all messages sent to physicians In addition,...with the Columbia providers, clinic manager, clinical supervisors, clinic supervisor and front desk team is required to coordinate… more
- Johns Hopkins University (Baltimore, MD)
- …a member of senior departmental leadership and serves as the primary administrative contact and co- supervisor of the Division Administrator, in conjunction with ... Neurovirology, Quality and SafetyPulmonary _The Administrator serves as the primary administrative contact and supervisor for the managers of the following… more
- Johns Hopkins University (Baltimore, MD)
- …data accuracy and overall study progress and status. + Work with Supervisor , Center Directors and/or study sponsors on problem recognition/resolution, accuracy ... + Work independently and under the direction of the supervisor to ensure successful completion of each clinical research...forms for analyzing patient data. + Act as primary contact for study participants, which may include scheduling, confirming… more