- Ralliant (Annapolis, MD)
- …clear service vision, strategy, and multi-horizon roadmap. + Leverage customer , competitive, and market insights to prioritize offerings that drive revenue, ... & Messaging + Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. +… more
- CRST (Baltimore, MD)
- …into opportunities. We set the gold standard in transportation through safety, service excellence, and customer satisfaction. Our mission is simple: deliver ... in flatbed, dry van, and brokerage solutions, offering unmatched flexibility, speed, and service . As a Capacity Sales Director, you'll be the driving force behind… more
- Towne Park (Baltimore, MD)
- …millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a ... day and make an impact. When we see a customer , a client or one of our own team...**Work Schedule:** The work schedule for this position is part -time, full-time, and floating shifts. **Benefits:** Employees are eligible… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …(Operators, Station Managers and Transportation Supervisors), elevate operational performance, enhance customer service and champion a culture of safety, ... Operations Job ID: 251091 Location: MD-Metro Bldg New Carrollton Full/ Part Time: Full-Time Posting Open-Close 12/10/2025 - 12/21/2025 Union...with the Superintendent to ensure a high level of customer service is provided to the public.… more
- Ally (Annapolis, MD)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... Ally Insurance. The Senior Actuarial Analyst will be expected to independently lead projects from start to finish. This includes brainstorming, accurately executing… more
- Jet Aviation (Annapolis, MD)
- …skills. + Strategic thinker with the ability to drive business growth and lead high-performing teams. + Willingness to travel as required to meet clients and ... department and support departments to enhance performance and foster a customer -centric sales culture. + Collaborate closely with operations, marketing, and client… more
- Burlington (Greenbelt, MD)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- Brink's (Annapolis, MD)
- …Job Category The Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the ... accounts. The incumbent functions as primary escalation point for customer service issues and acts as the...ownership for pre and post-sales support issues initiated by customer and internal personnel . Lead activities… more
- Coinbase (Annapolis, MD)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...with the Program Manager to drive process improvement and service delivery performance. Become an integral part … more
- The Childrens Place (Towson, MD)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... **Location:** Towson, Maryland **Job Summary:** The Store Lead will be responsible for supporting the Store...team to maximize productivity through operational and product knowledge, customer service and participating in an completing… more
- Raising Cane's (Towson, MD)
- Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name ... suggests, your main priority is to provide great customer service . In this role, you will... associate, retail team member, cashier, restaurant server, kitchen lead , cook, prep cook, drive-thru cashier or any other… more
- Coinbase (Annapolis, MD)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Michaels (Columbia, MD)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - BALT-COLUMBIA, MD Deliver a customer centric shopping experience by managing and delivering...team to achieve their role KPIs + Plan and lead the execution of class and in-store events in… more
- Capital One (Annapolis, MD)
- Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an… more
- OneMain Financial (Baltimore, MD)
- …to ensure seamless operation and performance. + Design, develop, and support self- service IVR applications that provide positive customer experience and ... We are seeking a CCaaS Lead Engineer to join our growing Contact Center...and maintenance of our CCaaS (Contact Center as a Service ) solutions. The ideal candidate will have in-depth experience… more
- Guardian Life (Annapolis, MD)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Carrington (Owings Mills, MD)
- …and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of Customer ... the banking, finance or mortgage industry.** + **Three or more years in a lead or supervisory role in bankruptcy.** **Our Company:** Carrington Mortgage Services is … more
- Capital One (Annapolis, MD)
- …breakers, doers and disruptors, who love to solve real problems and meet real customer needs.** **We are seeking a Lead Software Engineer who is passionate ... Lead Software Engineer, Full Stack - Shopping (Remote)...experience with AWS, GCP, Microsoft Azure, or another cloud service ** + **4+ years of experience in open source… more
- Capital One (Annapolis, MD)
- Lead Account Executive - Global Operations (Remote-Eligible) The Lead Account Executive provides essential operational support for business partners. This ... on our proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while… more
