- Lumen (Annapolis, MD)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual have… more
- Lumen (Annapolis, MD)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Sharecare, Inc. (Annapolis, MD)
- …everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Clinical Advocate supports the implementation and delivery of Sharecare's Advocacy program by ... do so in an appropriate, efficient and cost-effective manner. The Clinical Advocate coordinates with the member, their Primary Care Provider, Specialty Care… more
- Teradata (Annapolis, MD)
- …and value realization of their investment. You will advocate Teradata to drive success across multiple customer outcomes. The Customer Success ... enterprise. **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic Financial...candidate must possess the ability to lead, advise and advocate for customers, the internal team and previous experience… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at_ _www.verint.com_ _._ **Overview of Job Function** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Confluent (Annapolis, MD)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Annapolis, MD)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Annapolis, MD)
- …Data Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer ... + Coordinate the engagement of other Confluent resources (eg Customer + Operations, Customer Success ,...strong advocates on behalf of Confluent. + Champion and advocate for Enterprise customer requirements within Confluent.… more
- Norstella (Annapolis, MD)
- Client Success Director Company: MMIT Location: Remote, United States Date Posted: Sep 9, 2024 Employment Type: Full Time Job ID: R-543 **Description** **Company ... decision-making along the entire drug development journey. **The Role** MMIT's Client Success team has the overall responsibility for the retention and growth of… more
- Rocket Software (Annapolis, MD)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- Amazon (Annapolis Junction, MD)
- …initiatives with the account teams and customers. This role will be responsible being an advocate for the customer as they embark on and continue their cloud ... Wide Public Sector team is looking for an exceptional Customer Solutions Manager to join our fast growing National...best path forward, and proposed next steps necessary for success . * Meet regularly with Account Executives to provide… more
- Cisco (Annapolis Junction, MD)
- …risks, and take advantage of the technology. You will work with Cisco Engineering to advocate for innovation for your customer , and as a liaison share what is ... Leaders, Consulting Engineers, Project Managers, and Delivery Leaders obsessed with our Customer 's success and showing them the value Cisco brings to our NSO… more
- Encore (Lanham Seabrook, MD)
- **Position Overview** The Sales & Customer Engagement Director is responsible for identifying, sourcing and securing business across the full end to end range of ... those account leads as required. * Build strategies and customer pursuit plans that include contact prospective clients to...future sales, resigns and net new business opportunities. * Advocate for our solutions in the industry, through speaking,… more
- Teradata (Annapolis, MD)
- …in major customer organizations within USA top accounts. + Demonstrated success in developing and managing a large account relationship. + Demonstrated ... across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. To increase… more
- Highmark Health (Annapolis, MD)
- …environment and approach new challenges with anticipation and a view towards success . Encourage new ideas and innovations in team members. Proactively identify ... Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and provide decision support to… more
- Johns Hopkins University (Baltimore, MD)
- …partner offices to address and mitigate issues the students experience to promote success and retention. + Advocate for large-scale policy changes and individual ... status of students. + Host meetings to share findings from student success data regarding how departments can assist undergraduate students based on student… more
- HealthEdge Software Inc (Annapolis, MD)
- …work effectively with cross-functional teams, including product managers, engineers, customer success , implementation, commercialization, sales, and marketing ... our productdesignteam atHealthEdge. We empower our product teams to solve hard problems- customer problems and business problems-in ways that our customers love and… more
- Confluent (Annapolis, MD)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- TD Bank (Bowie, MD)
- …(3) advocating for them with proactive insights & recommendations + Serves as a Customer advocate in providing Customer resolution, proactive tips and ... Banking **Job Description:** The Retail Banker I is a Customer liaison that is integral to delivering TD's Brand...+ Collaborates with team members in contributing to the success of the team and organization + Actively seeks… more
- Marriott (Annapolis, MD)
- …We celebrate the dreamers who make their own mark, and with good reason. Our success is measured by the joy and satisfaction we bring our customers. Our world class ... hire and retain the best talent. At Marriott, our success is measured by the joy and satisfaction we...across the organization * Acts as a leader and advocate for architecture, including coaching, training, and career development… more