- KPMG (Baltimore, MD)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 42 **Function:** ... currently seeking a Manager , Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team which is part of… more
- DLA Piper (Baltimore, MD)
- …Help/ Service Desk team and facilitating effective, customer-focused service delivery . Works with diverse operational and non-technical internal clients. ... for secondary referral to rotational weekend duty operational manager . SD Manager will be responsible for... delivery . Recognizes opportunities for improvement at the Service Desk and acts to implement these… more
- ManTech (Baltimore, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 1** to join our ... tasks and services to operate a 24 x 7 Service Desk Operation. You will lead a...Providing assistance and participating on new project(s) testing and deployment/ delivery . + Following prescribed guidelines and official SOPs. +… more
- Aimbridge Hospitality (Hanover, MD)
- …is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior ... all encounters with guests and associates in a friendly service oriented manner. + Maintain regular attendance in compliance...comprehend and execute all relevant phases of the front desk computer system. + Ensure logging and delivery… more
- TEKsystems (Catonsville, MD)
- Description: Delivery Manager - End User Support...candidate will be responsible for the oversight of the Service Desk , Deskside Support, ITSM and ... experience you've been searching for. We're looking for a ( Delivery Manager - End User Support) to...platform. . Establish the strategy of the Next Generation Service Desk offering for Allegis Group. .… more
- Marriott (Annapolis, MD)
- …members, and peers as appropriate + Identifies opportunities to enhance the service delivery processes **Delivering Technology** + Performs more complex ... Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT...quantitative and qualitative analyses for service delivery processes and projects + Supports… more
- Deloitte (Baltimore, MD)
- …advanced Excel knowledge & Text Editor Regular expressions. + Proficiency in Service Desk application, scheduling application, and web hosting applications. + ... cybersecurity professionals worldwide. Work you'll do As a Project Delivery Lead in our Cyber Application Security team, you...on areas of the process/communications. + Update the basis manager regularly the status of handoff tasks and any… more
- TEKsystems (Linthicum, MD)
- …looking for an Engagement Manager to join our team. We are seeking a dedicated Service Desk Manager to lead our managed services. The role demands a ... corporate culture is vital. This internal cohesion promotes seamless service delivery and underpins the manager...Additional Skills & Qualifications: We are seeking a dedicated Service Desk Manager to lead… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …cause and drive trends out of the environment. * Oversee a team of service desk analysts, providing guidance, mentorship, and training to ensure excellent ... experience **US Citizenship Required:** Yes **Job Description:** Information Systems Manager Transform technology into opportunity as an Information Systems...customer service delivery . WHAT YOU'LL NEED TO SUCCEED:… more
- Marriott (Annapolis, MD)
- …that business is turned over properly and in a timely fashion for quality service delivery . Drives customer loyalty by delivering service excellence ... **Additional Information** Remote Manager focused on Group Sales opportunities. Previous sales...over properly and in a timely fashion for quality service delivery . * Maintains customer loyalty by… more
- Marriott (Annapolis, MD)
- …that business is turned over properly and in a timely fashion for quality service delivery . Drives customer loyalty by delivering service excellence ... **Additional Information** Remote Manager focused on Group Sales opportunities. Previous sales...over properly and in a timely fashion for quality service delivery . * Maintains customer loyalty by… more
- Marriott (Annapolis, MD)
- …business is turned over properly and in a timely fashion for proper service delivery . Responsible for driving customer/guest loyalty by delivering service ... or GED; 2 years experience in the sales and marketing, guest services, front desk , or related professional area. OR + 2-year degree from an accredited university in… more
- Marriott (Annapolis, MD)
- …complete routine tasks. Completes projects or additional assignments as requested by the Support Manager . The Service Desk operates on a 24x7x365 basis and ... Management **JOB SUMMARY** As a member of the IT Service Delivery organization, the support analyst provides...inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined… more
- Pearson (Annapolis, MD)
- …+ Keep current with development of new system features + Work with manager to implement products and processes to increase Family Technical Support team efficiencies ... including manual labor, such as staging materials, packing, inventory, and delivery **Customer Connections Support Responsibilities** **:** + Handle inbound calls… more
- Aimbridge Hospitality (Linthicum Heights, MD)
- …and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more
- Marriott (Annapolis, MD)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Annapolis, MD)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... of this role. This role will report to the Manager of ASG Engineering role in the ASG Product...MSP Projects, collaborating with internal/external customer and ensuring timely delivery and alignment with business objectives. + Contribute, develop,… more
- Fresenius Medical Center (Lanham Seabrook, MD)
- …care training, as determined by state specific guidelines and regulations, to support the delivery of quality patient care as per the standards set forth in the ... ongoing performance of other PCT's. + Collaborates with the Clinical Manager and Education Coordinator in driving organization quality standards through education… more
- Surgery Care Affiliates (Columbia, MD)
- …total cost of care. As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex ... help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines. The new SCA Health represents who we are today and… more
- Koniag Government Services (Baltimore, MD)
- …our customers through solution-oriented business partnerships and a commitment to exceptional service delivery . We ensure long-term success with a continuous ... problems encountered and communicate via email to the task manager and shift leader when any production issues occur....problem resolution. + Use problem management database and help desk systems as the primary problem tracking and resolution… more