- CAI (Annapolis, MD)
- Desktop Support Specialist II **Req number:**...**remote.** **What You'll Do** + Serve as technical team lead on programs or projects that are assigned by ... enterprise. **Job Summary** We are looking for a motivated Desktop Engineer ready to take us to the next...the ease of doing business. + Manage multiple end-user support and business as usual requests effectively. + Manage… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Systems Engineering **Skills:** Virtual Desktop ,Virtual Desktop Infrastructure (VDI),VMware VDI **Certifications:** CompTIA ... is smarter. Our work depends on a VDI Engineer joining our team to support Government activities in Washington, DC, Annapolis Junction, MD, or Sterling, VA. At GDIT,… more
- Ford Motor Company (Annapolis, MD)
- …help create vehicles that are as smart as you are. Selected individual will lead efforts related to the engineering, implementation and ongoing support and ... co-management) and all client management initiatives. As the team lead , this person will be expected to partner with...Engage with the latest projects related to Ford's Modern Desktop initiative (eg SCCM Co-Management). + Setup, configure and… more
- Lumen (Annapolis, MD)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... the world and shape the future. **The Role** The Lead IT Systems Analyst provides expert technical direction in...+ Gather and understand business and user requirements in support of software purchases and software maintenance renewals +… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Support Specialist - Tier 1** to join ... x 7 Service Desk Operation. You will be the lead expert for a Tier 1 support ...first established with the customer using the supported remote desktop control application + Resolving all customer calls/issues within… more
- Deloitte (Baltimore, MD)
- …You will work with vendors such as Microsoft, Cisco, Google, and Amazon to support clients across the world. You will participate in an on-call rotation with your ... teammates and offer world class support . Responsibilities + Responsible for the day-to-day operations of...clients. + Collaborate with other service teams -Networking, Server, Desktop , Applications to assist in solving service problems when… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …solutions, which would improve productivity and end-user workflow. + Attend and participate in desktop support staff meetings, or other meetings within SHA as a ... troubleshooting hardware/software PC and printer problems. + Assist the desktop staff with daily end-user support , including...thin clients, and tablets. + Work with the assigned lead for all desktop -related projects to assist… more
- Robert Half Technology (Bowie, MD)
- …and online chats. + Escalate unresolved issues to the next level of support team. + Record all customer interactions, transactions, and actions taken into system. ... + Establish and maintain procedures related to tech support . + Work collaboratively with other support ...Good understanding of network troubleshooting. + Familiarity with remote desktop applications and help desk software. + Ability to… more
- General Dynamics Information Technology (Fort Meade, MD)
- …of the principles, methods, and techniques used in computer troubleshooting and support + Possesses comprehensive knowledge of desktop operating systems and ... Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,System Administration,Troubleshooting **Experience:** 7 + years of related experience **Job… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software ... problems, investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …skilled and experienced Digital Services Customer Facing Senior Manager to lead a team responsible for engineering and operationally managing customer-facing ... involves overseeing the delivery of services such as Virtual Desktop Infrastructure (VDI), both thick and thin client ...MAKE AN IMPACT * **Leadership and Team Management:** + Lead a team of digital services engineers and administrators,… more
- Amazon (Columbia, MD)
- …Senior Windows Client Systems Engineer with a deep knowledge of Windows desktop services, including virtual desktops and infrastructure. Our mission is to deliver ... easy to use services to our internal customers in support of the Amazon Dedicated Cloud for US Government...Security Compliance team to ensure security compliance with all desktop environments. You will have a strong and diverse… more
- Orion Consortium (Annapolis Junction, MD)
- Position Description Key Responsibilities + Participate in daily network and operational support . + Ability to troubleshoot network issues and failures and follow ... in industry events as appropriate. + Work with various stake holders to lead problem solving, evolve system roadmap and take critical decisions. + Provide clear… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …compliance and troubleshooting/resolving issues remotely via the Trellix ePO console; support system administrators with resolving desktop or server problems ... Secret SCI + Polygraph **Job Family:** Systems Administration **Skills:** Desktop Computers,Endpoint Security,Malware **Certifications:** Comp TIA Security - CompTIA… more
- AECOM (Annapolis Junction, MD)
- …staff, clients, and reviewing agencies. + Coordination and/or leading due diligence desktop and field-based site investigations in support of project planning ... include report writing, permitting application preparation, directing environmental/engineering/cultural resources support staff and coordinating with agencies and clients. Experience… more
- General Dynamics Information Technology (Fort Meade, MD)
- …smarter. Our work depends on **Systems Administrator Senior** joining our team to support the US Army Intelligence and Security Command (INSCOM). **HOW A SYSTEMS ... the reliability and performance of the system. + Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop… more
- William C Brown Inc (Bowie, MD)
- …+ McAfee resets. + RSA PIN resets. + Provide 24x365 coverage; Provide after-hours desktop support in -best effort' capacity. + Report security and data ... Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The Infrastructure teams support … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …skilled and experienced Digital Services Customer Facing Senior Manager to lead a team responsible for engineering and operationally managing customer-facing ... This critical role involves overseeing the delivery of services such as Virtual Desktop Infrastructure (VDI), both thick and thin client desktop solutions,… more
- Baltimore City Community College (Baltimore, MD)
- …have direct leadership and oversight of the Client Services (Help Desk, Desktop Support etc.) and Infrastructure (Networking, Telecom & System Administration ... and Data Center Operations). This includes applications, telecommunications, networking, desktop technology, hardware, software, project management, vendor relationships, etc.… more
- Johns Hopkins University (Baltimore, MD)
- …for administration, testing, maintenance, performance, implementation, security and support of various departmental LAN platforms, including the installation ... environment. Analyze user needs in the computing device (eg, desktop , mobile devices, etc.) environment and make recommendations for...of servers and services that benefit the larger community. Lead role in assigned server related projects at the… more