- Robert Half Technology (Bowie, MD)
- …maintain customer service software and departmental databases. + Train and guide level 1 help desk staff on problem solving. + Guarantee the seamless delivery of ... Requirements + A minimum of 3 years of experience in customer support or IT Help Desk . + Prefers a Bachelor's degree in computer science or any IT related field.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:** ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Supervisor Transform technology into opportunity as a Help… more
- Cayuse Holdings (Annapolis, MD)
- **Overview** **Job Title:** Help Desk Team Lead **Salary:** $20-$27 per hour **Employee Type:** Full-Time Hourly Non-Exempt **About Cayuse Commercial ... Honolulu, Hawaii, and Rosslyn, Virginia. **Primary Focus** The Team Lead is responsible for leading the daily operations of...is responsible for leading the daily operations of the Help Desk /Service Desk project for… more
- GovCIO (Annapolis, MD)
- …hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates complex IT projects with ... + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience + Clearance… more
- ManTech (Glen Burnie, MD)
- …questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Support Specialist - Tier...tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** +… more
- Randstad US (Bowie, MD)
- medical front desk lead . + bowie , maryland +...(30) days. **get in touch** we are here to help you with your questions. KD **kristin dunlap** + +1 ... Healthcare career? Take that first one by ing to be a Medical Front Desk Lead . If you have a positive, professional demeanor and understand the importance of… more
- General Dynamics Information Technology (Fort Meade, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,System ... **Experience:** 7 + years of related experience **Job Description:** ** Help Desk Support Service Specialist - Intermediate**...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Support,Information ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS- 2200-0600...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - SWINGS Transform...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Beltsville, MD)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... thin clients, and tablets. + Work with the assigned lead for all desktop-related projects to assist in user...Office 365, Microsoft Outlook 2003, McAfee virus scan, LAN Desk , Adobe Acrobat, Cisco VPN software and imaging software.… more
- ManTech (Baltimore, MD)
- …questions, and use. + Experience providing training and guidance to more junior help desk personnel. + Proven experience providing first level problem resolution ... and services to operate a 24 x 7 Service Desk Operation. You will lead a Tier...tickets were assigned. + Trained and certified in automated help desk management systems. **Security Clearance Requirements:**… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +...shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills:… more
- Humana (Annapolis, MD)
- **Become a part of our caring community and help us put health first** The Actuary, Analytics/Forecasting analyzes and forecasts financial, economic, and other data ... ranging from moderate to substantial. Part B Pharmacy Pricing ** Lead Actuary** Part B Pharmacy Pricing + Own the...financial audits. Audit Support + Develop responses to bid desk review, bid audit, and financial audit questions. +… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on ... expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to...receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on ... the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's executive support group.… more
- Deloitte (Baltimore, MD)
- …organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our ... responding to issues or service requests reported in Service Desk and creating and resolving problem tickets for chronic...to meet the dynamic needs of Deloitte professionals and help increase their productivity. Qualifications + 8 years of… more
- GovCIO (Annapolis, MD)
- …and hardware specialists for solutions + Records solutions into database for other Help Desk professionals + Redirects issues to appropriate resource if ... is currently hiring for a remote Tier II Team Lead . **Responsibilities** + Responsible for investigating and identifying computer...can't do it alone. We need great people to help us do great things - for our customers,… more
- Aimbridge Hospitality (White Marsh, MD)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/358042/ lead -engineer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help ... Summary + $25.00/HR + FULL-TIME + WEEKENDS NEEDED The Lead Maintenance Engineer is responsible for assisting with the...- determine emergency status and report to the Front Desk with findings. + Point out and assist with… more
- ManTech (Fort Meade, MD)
- …implement appropriate processes for data protection, disaster recovery, and failover procedures. + Lead desktop and help desk support efforts, ensuring all ... desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions. + Responsible forcapacity, storage planning, and database performance, and monitoring and managing all installed systems and… more