- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI w/ Polygraph FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- TAD PGS, Inc. (Laurel, MD)
- … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...+ Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- … level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data for monthly status ... Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/ Level...or more team members and monitor performance + Two ( 2 ) years demonstrated Help Desk … more
- General Dynamics Information Technology (Beltsville, MD)
- …Center is as easy as 1 2 3. To learn more about GDIT's Help Desk or Call Center positions and our candidate application process please call 833-GDIT-123.** ... **Req ID:** RQ174742 **Type of Requisition:** SCA **Clearance Level Must Be Able to Obtain:** Top Secret...how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to… more
- DLA Piper (Baltimore, MD)
- …group. Nights and Weekend initial calls will be routed through internal IT Help Desk for secondary referral to rotational weekend duty operational manager. ... can achieve. Together. **Summary** Responsible for ensuring an outstanding level of customer service by overseeing the daily activities...group. + Sets priorities, provides support and direction to Help Desk staff. Oversees the onboarding and… more
- Northrop Grumman (Linthicum, MD)
- …today. The Microelectronics Center of Northrop Grumman Mission Systems is seeking a Help Desk Developer for the Engineering and Sciences Organization. The ... looking for you to join our team as a ** Help Desk Developer** based out of **Linthicum,...GitHub Basic Qualifications: + Bachelor's Degree and minimum of 2 years of relevant professional work experience OR Master's… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... and procedures are followed. Preferred Experience: At least two ( 2 ) years of experience in the following technical areas:...Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening,… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in the ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...tickets assigned. + Responsible for providing in-depth and high level , support to end-user community on hardware, software and… more
- ManTech (Baltimore, MD)
- …and use. + Experience providing training and guidance to more junior help desk personnel. + Proven experience providing first level problem resolution on the ... field engineers to who tickets were assigned. + Trained and certified in automated help desk management systems. **Security Clearance Requirements:** + Must be a… more
- Red River (Annapolis, MD)
- …handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining user uptime ... if you are open to supporting. a 24/7 Service Desk operation. This is a remote position with occasional...Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed within specified timeframes. +… more
- Leidos (Odenton, MD)
- **Description** + 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD ... customer in Fort Meade MD. This individual will help ascertain the nature of the support request, resolve...diploma and 3 years of experience in a Service Desk /Call Center environment + DoD 8570 IAT Level… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... School Diploma and/or related advanced training. + At least 2 years of experience in desktop and computer peripheral...in a professional office environment and has a noise level of mostly low to moderate. This role routinely… more
- TEKsystems (Halethorpe, MD)
- …below: 1. Microsoft Outlook 2 . Microsoft Word 3. Connection issues Skills: Help desk , Customer service, Technical support, Service desk , Troubleshooting, ... end user calls in a single point of contact help desk environment, and providing assistance to...Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... support, remote desktop, customer service oriented, customer experience, troubleshooting, Windows 10, Help desk support, Support, Service desk , Customer… more
- TEKsystems (Catonsville, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... PDA devices Skills: Service, Desk , Analyst Top Skills Details: Service, Desk ,Analyst Additional Skills & Qualifications: Phone/Email Experience Level : Expert … more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …+ Active TS/SCI clearance with Polygraph Certifications + DoD 8570.01-M compliance with IASAE Level 2 + CISSP Certification is required About Kaizen Approach We ... requirements definitions and analysis, and establish system security designs. You will help design, develop, implement and/or integrate IA and security systems, and… more
- Farfield Systems (Fort Meade, MD)
- …that are escalated beyond the ITSC area of responsibility. Must meet contract level requirements for appropriate position ( 5 years of related experience plus a ... additional years). In addition, position requires a minimum of 2 years of experience with background in Microsoft Office...in compliance with the requirements of the DoD 8570 Information Assurance Category IAT Level I.) . Powered by… more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis ... to improve reliability and performance. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution...be substituted for a bachelor's degree. + Required Experience Level 2 : + Fourteen Twelve (12) years'… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …Level 1 requirements (Security + at a minimum). + Experience providing Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and ... Concepts, Inc is looking to hire a System Administrator Level 2 for a great opportunity in...as responsible for establishing and maintaining user accounts and help desk functions for staff and students.… more