- FREEMAN (Lanham, MD)
- …infrastructure including networks, computers, operating systems, data storage, security and " help desk " related functions. This position will support our ... deliver moments that matter. **Summary** Freeman is seeking a Technician to prepare regular work assignments related to the...company assigned mobile devices - Support showsite and service desk deployments and assist with setup and breakdown as… more
- General Dynamics Information Technology (Elkridge, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …3 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK TECHNICIAN SHIFT: SWINGS HOURS: 1400-2200 Advance how ... our customers operate while you advance your career. Join GDIT as a Help Desk Technician III and build an impactful career in enterprise IT, collaborating… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …8 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician hours: 1400-2200 days: Sun-Thur **Essential Job ... Functions:** + Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. + Diagnoses,… more
- SAIC (Silver Spring, MD)
- **Description** We are seeking a Help Desk Support Technician for Tier 2 Desk -Side Support in the Mid-Atlantic Region, specifically at our **Parsippany, ... NJ** and **Washington DC** area locations. This role requires providing on-site and remote technical assistance for escalated issues beyond Tier 1 scope to FDA users at both sites, ensuring efficient operation of hardware, software, and peripheral devices. The… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military ... degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in… more
- Koniag Government Services (Baltimore, MD)
- …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... **This position requires the candidate to be able to obtain a Public Trust.** We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid… more
- SAIC (Hanover, MD)
- **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk duties for a new program out of Hanover, MD. (This position requires ... Business Group of SAIC is seeking a **Field Service Technician in Hanover, MD** to support a transformational infrastructure...devices, and network interface devices. + In coordination with desk side support and service desk resource… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK TECHNICIAN IV Advance how our customers operate ... while you advance your career. Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, collaborating with people who are… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - ... and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause and… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... while troubleshooting and resolving issues. + Be accountable, punctual, and ready to take help desk calls at the start of each shift; regular, reliable… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...Performing initial candidate interviews for both GDIT and Subcontractor technician positions. * Perform initial candidate interview for technicians… more
- Belay Technologies (Annapolis Junction, MD)
- …Technologies is seeking a Helpdesk Technician to join our intel team. The Help Desk Support is primarily responsible for the administration of the help ... following: + Installing hardware and software for the network. + Administration of the help desk and help desk ticketing system. + Administration and… more
- FREEMAN (Lanham, MD)
- …infrastructure including networks, computers, operating systems, data storage, security and " help desk " related functions. This position will support our ... deliver moments that matter. **Summary** Freeman is seeking a Technician to prepare regular work assignments related to the...company assigned mobile devices * Support showsite and service desk deployments and assist with setup and breakdown as… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... a Valid Driver's license** We are seeking an IT Walk-up Support Technician to help us support the information technology needs of the nation's leading… more
- GovCIO (Annapolis, MD)
- …document interactions accurately in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). ... hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will...can't do it alone. We need great people to help us do great things - for our customers,… more
- Serco (Fort Meade, MD)
- **Position Description** Are you an Environmental Laboratory Technician that can support the EPA's Laboratory Services and Applied Science Division and you want to ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …related field preferred + 6+ years of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team leadership experience ... + ITIL Foundation certification + USACE IT environment familiarity + Help desk management system expertise (ServiceNow, etc.) **Compensation Ranges**… more
- Public Consulting Group (Annapolis, MD)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
- ASM Research, An Accenture Federal Services Company (Baltimore, MD)
- …service roles (internships, campus event support, hospitality AV, desktop support or help desk experience recommended). + High school diploma required, associate ... The AV Technician maintains AV technology and assists users to...system improvements. As a frontline support position, the Audio-Visual Technician ensures meeting spaces and AV systems are reliable… more
