- Koniag Government Services (Baltimore, MD)
- …**Job ID 2390216** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- Farfield Systems (Fort Meade, MD)
- …+ Must meet contract level requirements for appropriate position. + In addition, 1 year of experience with background in Microsoft Office applications to include ... Outlook, Word, and Excel is a plus. + Experience in ticket management system like Remedy is a plus. + Unix experience is not required, but is a plus. + Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570… more
- Farfield Systems (Fort Meade, MD)
- …degree or 5 additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, ... Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix experience is not required but is a plus. (Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information… more
- ManTech (Baltimore, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 1 ** to join our team ... Service Desk Operation. You will lead a Tier 1 support team who will serve...+ Experience providing training and guidance to more junior help desk personnel. + Proven experience providing… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team ... not limited to:** + Overseeing the performance of the Tier 1 service desk operations...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist, Senior- Tier 1 ** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- Amentum (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- ARSIEM (Annapolis Junction, MD)
- …operation of IT systems + Assist users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... work with. ARSIEM is looking for a System Administrator 1 . This position will support one of our...for all client/server/storage/network devices, mobile devices, etc. + Provides Tier I ( Help Desk ) and… more
- BAE Systems (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 ( Help Desk ) problem identification, diagnosis and… more
- CACI International (College Park, MD)
- …+ Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Stratus Solutions (College Park, MD)
- …* Provide support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- General Dynamics Information Technology (Fort Meade, MD)
- …to end-users for PC, server, mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable to resolve. + May ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help ...environment and initiate fix actions or problem escalation to Tier II/ Tier III admins. + Provide support… more
- COMSO, Inc (Fort Meade, MD)
- …Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support. + Work with a small ... Help Desk Level 0 (PIPELINE) -... Help Desk Level 0 (PIPELINE) - TS/SCI w/ Polygraph...communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests… more
- Ops Tech Alliance (Fort Meade, MD)
- …cares about your success, then this could be the right position for you. **Responsibilities** + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) + ... System Administrator Level 1 (Fort Meade, MD) **System Administrator Level 1 ** TS/SCI & Full Scope Poly Required OTA is seeking System Administrators to provide… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …computer networks with ability to identify, troubleshoot, and document network connectivity and performance issues. + Tier 1 ( Help Desk ) and Tier 2 ... Inc is looking to hire a Systems Administrator Level 1 for a great opportunity in the Annapolis Junction...for a bachelor's degree. + CWIP Certification (IAT Level 1 ) is required. (Security+, etc) + Willing to work… more
- Deloitte (Baltimore, MD)
- …+ Managing the daily activities of configuration and operation of IT systems. + Providing Tier 1 ( Help Desk ) problem identification, diagnosis and ... Providing assistance to users in accessing and using IT systems. + Providing Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification,… more
- Farfield Systems (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... Provide support for implementation, troubleshooting and maintenance of IT systems2. Provide Tier 1 ( Help Desk ) problem identification, diagnosis and… more
- BAE Systems (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 ( Help Desk ) problem identification, diagnosis and… more