- Pearl Interactive Network (Annapolis, MD)
- **Pearl Interactive Network is sourcing Remote Customer Service Representatives.** The ** Customer Service Representative ** will handle inquiries ... Bachelor's degree preferred. + 1+ years of call center experience. + Customer service and/or healthcare experience are a plus. + Demonstrate innovative thinking… more
- Sedgwick (Annapolis, MD)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Leverage Sedgwick's broad, global network of experts to ... Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Liability Claims Representative | Remote Are you looking for...+ Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …faxing, chat, US mail, and email communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a ... chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting,...fully remote team that supports the DOL-NCC. As a CSR,… more
- Crash Champions (Baltimore, MD)
- …+ Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + ... company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the US, serving customers and business partners at more than… more
- Cardinal Health (Annapolis, MD)
- …+ Prior experience working with order placement systems and tools preferred + Customer service experience preferred + Root cause analysis experience preferred + ... have been utilized + Previous experience working in a remote /work from home setting is preferred + Prior experience...speed to answer, QA **Responsibilities in this Role:** The Customer Care Representative operates as a "Universal… more
- Eaton Corporation (Hanover, MD)
- Eaton's ES AMER ESS division is currently seeking a Senior Field Service Representative in the Hanover, MD area or Frederick, MD area. Field Service ... and lead FSR teams on larger projects * Generate timely and accurate service reports on work, product performance, and warranties * Provide recommendations for… more
- Philips (Baltimore, MD)
- … technical support to healthcare customers and field partners. + Diagnose and resolve customer service issues using remote access tools, minimizing the need ... **537298 Remote Service Engineer (Ultrasound)** Join Philips...expertise. + Collaborate effectively with cross-functional teams to enhance customer satisfaction and operational excellence. **You're the right fit… more
- Fujifilm (Annapolis, MD)
- **Overview** **Inside Sales Representative ** **- Midwest - Gulf Coast** **FUJIFILM Sonosite, Inc.** -- If you are looking for work that matters, you'll find it at ... more than 100 countries. **External US** **Summary:** This is a quota-carrying remote seller that is responsible for selling Fujifilm Sonosite products into… more
- UNUM (Annapolis, MD)
- …partner areas (eg, Integrated Client Services, Benefits, Colonial Life Billing and other customer service or administration roles). + Help identify and support ... change initiatives to improve workflow, enhance customer service and reduce operating costs. +...of coverage, including working evening shifts as needed Note: Remote employees are eligible to apply. ~IN1 \#LI-TS2 \#hybrid… more
- Fujifilm (Annapolis, MD)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- Eurofins (Baltimore, MD)
- …and other applicable standards. + Maintain a culture of professionalism and outstanding customer service both internal and external. + Support of programs to ... and purity of biological substances and products. Hybrid - onsite and remote . This position requires on-site support. Candidates must live within commutable distance… more
- Confluent (Annapolis, MD)
- …Head of Customer Experience, in this new role, you'll be the key representative of the Customer Solutions Group, engaging with members of the Sales, Product, ... One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Customer Strategy & Execution Team is looking for an individual to play a pivotal… more
- CareFirst (Baltimore, MD)
- …practice. + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations ... service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer , including… more
- Ryder System (Annapolis, MD)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of… more
- CareFirst (Baltimore, MD)
- …work experience. **Experience** : 5 years experience in a compliance or senior level customer service role. **Knowledge, Skills and Abilities (KSAs)** + Skill in ... subject matter expert for business processes and related systems as the representative of the company. Provide education regarding systems and process to regulators… more
- Ryder System (Annapolis, MD)
- …recommendations for tax planning or problems resolution. Essential Functions + Respond to customer service -related sales and use tax issues + Maintain Ryder's ... application process or to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current Employees:** If you… more
- CDM Smith (Towson, MD)
- …primarily in support of military programs and civil infrastructure projects. As a global full- service firm, CDM Smith's has been serving USACE for over 30 years and ... by aligning CDM Smith's core competencies with USACE priorities. As a Client Service Leader, you will work collaboratively within our federal services team to… more
- GCG (Annapolis, MD)
- …current business and acquire new accounts + Develop innovative solutions to address customer issues and provide exceptional service + Maintain and update the ... in wire and cable distribution! **This position offers a remote work arrangement but does require approximately 60% travel...the ability to manage difficult situations, respond promptly to customer needs, and solicit feedback for service … more
- TekSynap (Silver Spring, MD)
- …and outages. **REQUIRED QUALIFICATIONS** + Musthave knowledge and experience in customer service practices. + Required professional attitude, company focus, ... request as it relates to business impact. + Manage customer usernames and passwords for all systems under the...The Subcontractor, as requested, shall document and/or update Secure Remote Access Service ("SRAS") procedures, policies and… more
- Merck (Annapolis, MD)
- …in field sales teams and play a critical role in supporting our customer centric business model. This position is responsible for working in their respective ... to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health (AH) division, Companion… more