- TEKsystems (Catonsville, MD)
- …processes, functions, and corporate culture is vital. This internal cohesion promotes seamless service delivery and underpins the manager 's role as the ... to join our team. We are seeking a dedicated Service Desk Manager to lead our managed...interfacing with the customer, highlight factors that directly affect end- user satisfaction. Provide a story-driven overview that pinpoints areas… more
- Koniag Government Services (Baltimore, MD)
- …our customers through solution-oriented business partnerships and a commitment to exceptional service delivery . We ensure long-term success with a continuous ... and use of Asset Manager and the associated discovery tools. **Asset Manager - User Support Activities:** + Design and document business processes for/with… more
- Cayuse Holdings (Annapolis, MD)
- …spans both private and public sectors, providing innovative solutions and delivery excellence across a range of information technology, business process outsourcing, ... and government client missions, focused on minimizing risk through the delivery of quality outcomes **.** **Primary Focus** The Senior Computer User Support… more
- Xerox (Annapolis, MD)
- Service Delivery Manager **General Information** Press space or enter keys to toggle section visibility Country United States Department Service ... Ref# 20033978 Job Level Executive Manager Job Type Experienced Job Field Service Delivery Seniority Level Associate Currency USD - United States - US… more
- Delmock Technologies, Inc (Lanham, MD)
- …MD or willing to relocate. Role: Delmock Technologies Inc. is seeking a Delivery Manager to help transform our federal client's organization and accelerate ... solutions with a commitment to ethics, expertise, and superior service . Actively engaged in the local community, DTI creates...user stories (ie, can establish a path to delivery for breaking down stories). Coaches' teams to Agile… more
- Travelers Insurance Company (Annapolis, MD)
- …well-designed data assets and effective, compelling dashboards and visualizations. As the Manager , Business Insights Delivery , you will develop, deliver, evolve, ... analysis, programming, and coding support for multiple complex components of insights delivery . + Contribute significantly to data wrangling, user experience and… more
- SitusAMC (Annapolis, MD)
- …that solution decisions align with the overall strategy and that Features and User Stories are properly vetted, prepared, executed, and delivered to customers. This ... in business epics is appropriately realized in Features and User Stories and makes decisions about when sufficient value...The Role communicates the strategic vision and outcomes to Delivery Teams while embodying the voice of the customer.… more
- HealthEdge Software Inc (Annapolis, MD)
- **Overview** **Overview:** We are hiring aSeniorProduct Manager (SPM)tojointheStaff Experienceteam and ownclinical staff satisfaction and efficiency, serving the ... leadership and have enduring impact on the future ofWellframe'sdigitalplatformand care delivery at scale. Wellframerequiresproduct leaders who move fast, have an… more
- Ryder System (Annapolis, MD)
- …HERE. (https://ryder.com/job-applicant-privacy-policy)\_ **SUMMARY** The IT CSS Application Development Manager is responsible for the leadership and management of ... managing customer expectations, ensuring process adherence, providing quick timely response to user requests for operational or technology improvements, and act as a… more
- Intermountain Health (Annapolis, MD)
- **Job Description:** The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support ... product roadmap, product requirements, prioritize features, and ensure successful product delivery . Job Essentials: + Works with Strategic owner(s) to define and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …a culture of collaboration, innovation, and continuous improvement within the team. * ** Service Delivery Management:** + Oversee the end-to-end delivery and ... **Strategic Planning and Execution:** + Develop and implement strategies to optimize service delivery , enhance efficiency, and improve customer satisfaction. +… more
- Ensono (Annapolis, MD)
- …to Senior Manager , Mainframe Operations. Key Areas of Focus for this Role ** Service Delivery Excellence** + Manage overall delivery & support process ... Manager , Mainframe OperationsRemote - United StatesJR010618 Position Summary...managing various Mainframe Operations technologies, constant thrive for improving user experience, building self service capabilities, love… more
- ManTech (Annapolis Junction, MD)
- …of direct report(s) within the Delivery Assurance Framework, the Communications Manager will develop and submit Service Portal Announcements for outages, ... Manager to join our team in Annapolis Junction, Maryland. The mission of the Delivery Assurance Framework is to provide best-in-class service to support the … more
- KPMG (Baltimore, MD)
- **Business Title:** Manager Risk Management-Digital Office **Requisition Number:** 111698 - 42 **Function:** Business Support Services **Area of Interest:** ... are, join our team. KPMG is currently seeking a Manager Risk Management to join our Risk Management Digital...through detailed flow charts, diagrams, prototypes, use cases, and user stories; act as a subject matter expert to… more
- Leidos (Odenton, MD)
- …The Digital Modernization Sector has a career opportunity for a Release Manager supporting the Global Solutions Management - Operations II (GSM-O II) contract ... employee must obtain their Security + certification. The Release Manager is responsible for working within a fast paced,...from one environment to the next, design, integration, and delivery of new functionality in support existing frameworks in… more
- CACI International (Annapolis Junction, MD)
- …Foster a culture of collaboration, innovation, and continuous improvement within the team. Service Delivery Management:o Oversee the end-to-end delivery and ... Planning and Execution:o Develop and implement strategies to optimize service delivery , enhance efficiency, and improve customer satisfaction.o… more
- Rocket Software (Annapolis, MD)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX) with Rocket Software, you are ... a global, fast-paced IT organisation whose primary mission is to provide world-class service to Rocketeers. Overseeing the delivery of support to the Americas,… more
- Trellix (Annapolis, MD)
- …between our partners, customers, and the business. We own core strategic programs and service delivery . We are nimble, work quickly, and adapt. We span all ... organizations require to upskill their security operations effectiveness and delivery . We seek a talented MDR Partner Manager...Facilitate partner enablement at both the partner and local (end- user account) levels. + Work with Partner and Field… more
- Deloitte (Baltimore, MD)
- …team, who is instrumental in realizing the CLM transformation vision and ongoing value delivery . The CLM Manager (Reporting and AI) utilizes their experience and ... Manager , Contract Lifecycle Management (CLM) Reporting and AI...to understand evolving technology landscape. + Manage development and delivery of CLM technology solutions, working with applicable business… more
- Avnet (Annapolis, MD)
- …transformative possibilities of technology. Experience what's next at Avnet! The Senior Manager of Software Engineering will drive strategy for the Hackster.io web ... design new features and product enhancements that align with business objectives and user needs, ensuring the website remains useful and relevant in an evolving… more