- IT Concepts (Woodlawn, MD)
- …the agency. The Agency's Electronic Messaging and Collaboration Infrastructure requires technical support and administration on an ongoing basis. ... ideal candidate will provide a high level of 2nd tier customer support for our M365 environment...Active Directory and Cloud environment. + Experience with customer technical support and routing/escalating requests. + Collaborate… more
- Fujifilm (Annapolis, MD)
- …For more information, please visit_ _healthcaresolutions-us.fujifilm.com_ _._ **Job Purpose** -The Technical Support Engineer, MI - II ( Tier II ) ... heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides...of the position is to be versed in primary support across our Synapse products, and the ability to… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- General Dynamics Information Technology (Elkridge, MD)
- …monitoring during customer core hours with 24/7 on-call support (on-call support includes weekendsand holidays). + Provides technical assistance and ... None **Job Family:** SCA **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems Support **Experience:** 0 + years of related experience… more
- Lockheed Martin (Fort Meade, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering services to troubleshoot system failures or… more
- General Dynamics Information Technology (Fort Meade, MD)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution ... We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning… more
- General Dynamics Information Technology (Elkridge, MD)
- …training materials and conducting training either on-site or over-the-phone. + Provides technical assistance and support related to computer systems, hardware, ... + **3+** **years** + Certifications: DoD Manual 8570.01-M at the Information Assurance Technical **(IAT) Level II ** role. + Security Clearance Level: TS/SCI… more
- CACI International (Fort Meade, MD)
- MI Systems Maintainer Integrator II - TS/SCI Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... an urgent need for a **MI Systems Maintainer Integrator II ** to support our mission critical government...intelligence architectures integration and maintenance (six months waiver for Tier II certification). + Possess IAT … more
- Leidos (Odenton, MD)
- …servers, networks and global intelligence architectures integration and maintenance (with tier II certifications, six months waiver). **Clearance Requirements:** ... has an opening for a MI Systems Maintainer Integrator II for our Fort Mead, Maryland location. This is...Forecast, Schedule, and Work Loading within an Intelligence Maintenance Support Activity. + Experience in leading small technical… more
- Alaka'ina Foundation Family of Companies (Silver Spring, MD)
- …field. REQUIRED CITIZENSHIP AND CLEARANCE: + Must be US Citizen + Must pass Tier II /NACI background check The Alaka`ina Foundation Family of Companies (FOCs) is ... Companies (FOCs) has a potential need for a Social and Behavioral Scientist II /Principal Investigator to support our government customer located in Silver… more
- Kennedy Krieger Institute (Baltimore, MD)
- …technical lead for specified projects. 8. In collaboration with Network Engineer III, provide Tier 3 level support for support tickets submitted to the ... **Overview** The **Network Engineer II ** administers and installs telephony servers and applications,...Kennedy Krieger Institute departments to implement organizational goals that support the organization's long range plans. 11. Foster and… more
- Lumen (Annapolis, MD)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting… more
- Lumen (Annapolis, MD)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...the world and shape the future. **The Role** Strong technical skill level working on complex assignments within the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …experience **US Citizenship Required:** Yes **Job Description:** + \#ITPolyMD Provide support for implementation, troubleshooting and maintenance of IT systems + ... sustainment of compliance with applicable system security controls. + Provide support to IT systems including day-to-day operations, monitoring and problem… more
- Kiewit (Baltimore, MD)
- …specifications and other contract documents * Perform basic engineering calculations and technical drafting to support field operations * Assist Engineers to ... work plans and work packages * Assist in field surveying and work layout support including elevation, control points, and compilation of as-built data * Assist in… more
- TEKsystems (Odenton, MD)
- …NOSC environment and initiate fix actions or problem escalation to Tier II / Tier III admins. -Provide support for implementation, troubleshooting and ... determined by the Program Manager is required prior to support on contract -IAT II 8570/8140 Baseline...desk support , Customer service, Technical support , Troubleshooting, Help desk, system administrator, tier … more
- General Dynamics Information Technology (Fort Meade, MD)
- …NOSC environment and initiate fix actions or problem escalation to Tier II / Tier III admins. + Provide support for implementation, troubleshooting and ... WILL MAKE AN IMPACT** + Under general supervision, provides second- tier support to end-users for PC, server,...as many incidents during the first contact, or at Tier I/ II . Efficiently escalates incidents to … more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …transport equipment and networks, and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, ... with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain the technical...management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk. + Ability to provide… more
- BAE Systems (Annapolis Junction, MD)
- **Job Description** Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and ... any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and...all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2… more
- Gama-1 Technologies (Silver Spring, MD)
- …mobile devices, printers, VPN issues + Perform Installs, Moves, Additions, and Changes (IMAC) for Tier II + Provide IT support for remote customers using ... telephone calls, email, and walk-ins for customers' requests concerning technical support in a timely manner. You...At least 3 years of experience for Help Desk Tier II onsite and remote support… more