- Travel + Leisure Co. (Phoenix, AZ)
- …**How You'll Make an Impact:** + Lead the daily operation of guest service shifts, including planning daily front - and back-of-house guest service ... millions of travelers worldwide. **How You'll Shine:** As a Guest Services Supervisor, you'll set the bar...skills customer service approaches. + Support customer service standards that exceed guest expectations and… more
- Omni Hotels (Paradise Valley, AZ)
- …full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving ... , as well as, serving as ambassadors throughout the guest 's stay. Front Desk Agents...Previous customer service experience + Previous hotel front desk experience is strongly preferred +… more
- Marriott (Phoenix, AZ)
- …**Education and Experience** * High school diploma or GED; 3 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 1 year experience in the guest services , front desk...with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest… more
- Marriott (Phoenix, AZ)
- …Administration, Hotel and Restaurant Management, or related major; 4 years' experience in the guest services , front desk , housekeeping, sales and ... implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of...Management, or related major; 2 years' experience in the guest services , front desk… more
- Atrium Hospitality (Glendale, AZ)
- …all, at every level of the organization + Training all new Front Desk Agents to provide exceptional customer service **Respect:** + You will value everyone's ... Glendale Renaissance 9495 West Coyotes Blvd Glendale, AZ 85305 Front Desk Supervisor Full time **Atrium SPIRIT...promotes the five simple values that drive our business: ** Service ** We deliver the best guest experience… more
- Marriott (Phoenix, AZ)
- …**Required:** * High school diploma or GED; 4 years experience in the sales and marketing, guest services , front desk , or related professional area. OR * ... back to sales while consistently delivering high level of service . * Monitors the effective resolution of guest...understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their… more
- Aimbridge Hospitality (Phoenix, AZ)
- Job Summary Front Desk Agents are responsible for...holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service ... greeting and registering the guest providing outstanding guest service ...operations. + Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality… more
- Aimbridge Hospitality (Phoenix, AZ)
- Job Summary Front Desk Agents are responsible for...holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service ... greeting and registering the guest providing outstanding guest service ...operations. + Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality… more
- HEI Hotels and Resorts (Phoenix, AZ)
- …LocationsUS-AZ-Phoenix Posted Date4 weeks ago(12/18/2024 12:06 PM) Requisition ID2024-52842 CategoryFront Desk / Guest Services Position TypePart-Time FLSA ... at work in a relaxed environment with professionals constantly aspiring to exceed guest expectations. The Aloft brand is the perfect platform to enter the… more
- Marriott (Phoenix, AZ)
- …Weekends Availability required **Job Number** 24220010 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Phoenix Downtown Hotel, 100 ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...take the initiative to deliver a wide range of services that guide guests through their entire stay. They… more
- Omni Hotels (Paradise Valley, AZ)
- …as needed. + Assist, retrieve and load luggage for guests. + Notify the Front Desk and Guest Services of VIP arrivals whenever possible. + Engage in ... and entertainment. Job Description + To provide assistance and services for guests, as well as the hotel, in...floor is covered 100% of the time, including the Front Desk . + Direct guests to the… more
- Omni Hotels (Paradise Valley, AZ)
- …oversight of bell and front drive, while supporting the front desk team, resulting in high levels of guest satisfaction and associate development. ... manages the day-to-day operations of the Guest Services department while supporting the Front Office...+ Preferred experience or education in hospitality or the service industry. + Excellent communication skills. + Ability to… more
- Aimbridge Hospitality (Phoenix, AZ)
- …functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). El / la ... areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room… more
- Omni Hotels (Paradise Valley, AZ)
- … guest requests and needs to maintain proper communication with the Front Desk and Rooms Controller to ensure guest satisfaction. + To review and respond ... distribute them at check-in for our Higher Tier Level Guest . + Liaise with Front Office/for details... needs and requests are met. + Assist with Front Desk duties as necessary based on… more
- Aimbridge Hospitality (Phoenix, AZ)
- …functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). El / la ... areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room… more
- Aimbridge Hospitality (Phoenix, AZ)
- …the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary ... all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with...+ Perform any other duties as requested by the Guest Services Manager or any other member… more
- Omni Hotels (Paradise Valley, AZ)
- …offers easy access to golf, recreation, nightlife and entertainment. Job Description The Spa Front Desk Concierge assumes a pivotal role in the Spa operation ... team to consistently provide the highest possible standard of guest service , creating a sensory journey for...+ Assist with closing of all retail sales at front desk . + Maintain an accurate shift… more
- Aimbridge Hospitality (Phoenix, AZ)
- …to encourage safe and efficient hotel operations. + Maintain radio contact with the Front Desk /Night Auditor at all times. + Use proper two-way radio etiquette ... with other employees. + Maintain visual contact with the Front Desk /Night Auditor and the front...guest and employee incidents. + Hold briefing with Guest Services staff both at the beginning… more
- Grand Canyon Education (Phoenix, AZ)
- …GCU Hotel, Travel & Event Scheduling Associate will assist with GCU Hotel front desk arrivals/departures, booking Discover GCU visitor travel and monitoring ... to, the following: + Assists with booking Discover GCU guest arrival and departure flights, ensuring appropriate flight times...stay experience. + Must be available to work hotel front desk overnight shifts as needed. Equipment… more
- Omni Hotels (Paradise Valley, AZ)
- …good example. Responsibilities + Provides courteous, personalized, attentive, sincere, consistent Guest Service by responding promptly and efficiently to ... inquiries, request & Complaints using Guest Service Skills. Exhibiting hospitality while striving...are maintained. + Maintaining close communication and interaction with Front Desk and Engineering departments, reporting all… more