- Bank OZK (Little Rock, AR)
- Job Purpose & Scope Responsible for providing guidance to and oversight of call center support staff. Ensures day-to-day operations of a specific location are ... procedure and all calls are handled effectively. Performs quality assurance analysis of call center activities. Essential Job Functions + Provides guidance and… more
- Trustmark (Little Rock, AR)
- …Controls costs by managing staffing levels, adjusting as volume dictates. Monitor call quality and customer satisfaction metrics to improve service levels and assess ... training needs. **Key Accountabilities:** + Directs workflow and assists with analyzing workflow and recommends actions needed to meet current and future production/staffing needs. + Monitors goals and service level agreements to ensure performance levels are… more
- HomeSafe Alliance (Little Rock, AR)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- HomeSafe Alliance (Little Rock, AR)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Overnight Contact Center Supervisor **_HomeSafe Alliance_** is the single global...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- IQVIA (Little Rock, AR)
- …preferred. + Minimum of 2+ years' experience in customer service in a call center or health care environment required (Examples: Hospital, insurance, health ... Manager , coverage for Program Manager when Program Manager is out or leading conference call . + Ability to serve as an "ACSS Delegate" during assigned… more
- Olympus Corporation of the Americas (Little Rock, AR)
- …email at ###@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (###). Posting Notes: || ... issues while enhancing long term relationships between customer company and Territory Manager . They expected to develop new accounts and grow business in existing… more
- Fresenius Medical Center (Little Rock, AR)
- …staff member present Position functions as an onsite Patient Educator and Case Manager for patients with various shifts and work hours **PURPOSE AND SCOPE:** The ... to ensure reliable and adequate coverage. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program needs.… more
- Intermountain Health (Little Rock, AR)
- …our mission of Helping People Live the Healthiest Lives Possible. Our Supply Chain Sourcing Manager is part of our Sourcing Center of Excellence (COE) and leads ... **Job Description:** The Supply Chain Sourcing Manager I is responsible for leading and coaching...**Anticipated job posting close date:** 10/03/2024 **Location:** Supply Chain Center **Work City:** Midvale **Work State:** Utah **Scheduled Weekly… more
- General Motors (Little Rock, AR)
- …if you live within a 50-mile radius of Cadillac Tower Warren MI or Austin Technical Center in Austin Texas you are expected to report to that location three times a ... the larger Performance Driven Marketing (PDM) team, the Lead Marketing Technology Product Manager is a key leader focused on enabling the development and roll-out of… more
- HealthEdge Software Inc (Little Rock, AR)
- **Overview** **Overview:** We are hiring aSeniorProduct Manager (SPM)tojointheStaff Experienceteam and ownclinical staff satisfaction and efficiency, serving the ... creating world class customer experience.Thestaff product managerwill report to theGroupProduct Manager of the Staff Experience Team. Candidates will be expected to… more
- CVS Health (Conway, AR)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... to helping manage chronic and specialty conditions. As Pharmacy Manager , you have one of the most significant roles...If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We… more
- Evolent Health (Little Rock, AR)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... for the mission. Stay for the culture. **What You'll Be Doing:** As a Project Manager on the Medical Policy team, you will work closely with Medical Policy teammates… more
- Evolent Health (Little Rock, AR)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** Evolent is looking to hire a Manager of HR Compliance to serve as a strategic leader and subject matter expert… more
- General Motors (Little Rock, AR)
- …are seeking a highly skilled and experienced Hands-On Technical Lead to join our AI Center . The ideal candidate is a Data Scientist with a proven track record of ... trends, and advancements, bringing innovative ideas to the AI Center . + **Cross-Functional Collaboration:** Work closely with data engineers,...or application for employment, email us at ###@GM.com or call us at ###. In your email, please include… more
- Confluent (Little Rock, AR)
- …Data Connects Us. **About the Role:** The Confluent Global Partner Marketing Center of Excellence (COE) is chartered with building repeatable, scalable "with" and ... form/promotional assets (blogs), down funnel CTAs, digital nurture flows, and Sales/SDR call scripts. + Regularly engage with Field Marketing stakeholders. Serve as… more
- Evolent Health (Little Rock, AR)
- …or healthcare related field is a plus. + 5-8 years' experience with customer service/ call center operations within a managed care organization, health plan, or ... a plus. + 10+ years of progressive management/supervisory experience supporting customer service, call center or related departments is a plus. + Extensive… more
- CSL Plasma (Little Rock, AR)
- …suitability for the plasma pheresis process. You will report to the Assistant Center Manager . **The Role** + In compliance with Standard Operating Procedures ... **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
- Arkansas Children's (Little Rock, AR)
- …records. 2. Travels between clinics to work, as needed. Willingness to be on- call , as scheduled, by the Dental Director/ Assistant Dental Director. 3. Willingness to ... assist Clinic Manager /Dental Manager in supervising the dental staff and assuring that clinic is compliant with State and Federal guidelines. 4. Meet… more
- Arkansas Children's (Little Rock, AR)
- …records. 2. Travels between clinics to work, as needed. Willingness to be on- call , as scheduled, by the Dental Director/ Assistant Dental Director. 3. Willingness to ... assist Clinic Manager /Dental Manager in supervising the dental staff and assuring that clinic is compliant with State and Federal guidelines. Meet productivity… more
- Arkansas Children's (Little Rock, AR)
- …Full time **Department:** CC014060 Cardiac Cath Lab **Summary:** M-F 7a-3:30p plus call The Cardiac Cath Technologist will assist the Cardiologist with Invasive ... monitoring of the patient. The Cath Lab Technologist will take call . **Additional Information:** \#ACH2024 **Required Education:** Associate's degree or equivalent… more