- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders… more
- City of New York (New York, NY)
- …and programs, referrals, appointments and follow-up, health literature and education materials. The Call Agent will provide customer service to both internal and ... Job Description College Aide (Freshman-Sophomore) The Mission of the DOHMH Call Center is to deliver enhanced customer service to the people of New York City by… more
- City of New York (New York, NY)
- …literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and ... LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as… more
- City of New York (New York, NY)
- …and decrease avoidable health outcomes. The Department of Health and Mental Hygiene's Call Center delivers enhanced customer service to the people of New York City ... a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable Diseases,… more
- City of New York (New York, NY)
- …Specialist II's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone ... Team Supervisor, with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid… more
- Molina Healthcare (New York, NY)
- …preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths and ... and developing quality guidelines and procedural manuals. **KNOWLEDGE/SKILLS/ABILITIES** + Performs call monitoring and assessment of Call Center Associates for… more
- City of New York (New York, NY)
- …is recruiting for an Eligibility Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center. OCS is recruiting for fifteen ... callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs,… more
- Robert Half Office Team (New York, NY)
- Description We are in search of a Customer Service Agent to join our team, operating in the customer service industry, located in the Downtown Manhattan area. This ... contact for our customers. * Redirect calls to the call center as necessary, ensuring customer needs are met....communication and problem-solving skills. * Prior experience in a call center or customer service role is essential. *… more
- City of New York (New York, NY)
- …callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs, ... bookkeeping, bank teller duties, housing office teller duties, purchasing agent , assistant store manager, sales representative responsible for accounts, or… more
- Hackensack Meridian Health (Neptune, NJ)
- …_24_ **Shift** _Evening_ **Shift Hours** _Evening_ **Weekend Work** _Every Other Weekend_ **On Call Work** _No On- Call Required_ **Holiday Work** _Three of 6_ ... At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's… more
- Marriott (New York, NY)
- …Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise ... unique needs. Contact appropriate individual or department as necessary to resolve guest call , request, or problem. Follow up with guests to ensure their requests or… more
- VNS Health (Manhattan, NY)
- …materials.* Adheres to general contact center standards and metrics (eg, call handling parameters).* Operates in a team-oriented and collaborative culture by ... actively sharing best practices and identifying opportunities for improvement to further enhance the consumer experience.* Sets up, coordinates and tracks services provided by the LOB, its contractors, and other community agencies and institutions. Follows up… more
- TEKsystems (Long Island City, NY)
- …connect members to the OCC agent . Member Outreach - High Touch VIP Client Call Center Advocate Role o Candidates can expect to make back to back calls that can ... 100% REMOTE CALL CENTER REPRESENTATIVES NEEDED - BILINGUAL SPANISH OPPORTUNITY...CANDIDATE NEED TO BE COMPLETLEY FLEXIBLE WEEDAYS AND WEEKENDS CALL CENTER HOURS OF OPERATION ARE 7 DAYS A… more
- Hackensack Meridian Health (Edison, NJ)
- …or overstaffing situations that might occur. This includes, but not limited to agent re-skilling, arrangement of PTO and leveraging overtime. + Manage real-time ... agent adherence to schedule and enter relevant schedule exceptions...internal and outsourced vendors. + Monitor real-time adherence and call statistics and communicate with supervisors to ensure on-phone… more
- Wolters Kluwer (New York, NY)
- …an assigned territory, that currently does not have CT Corporation as their registered agent . Some of your daily tasks will include learning and staying informed on ... for incoming leads, driving and developing business through generating high sales call volume; and contributing to sales planning and forecasting activities. **Key… more
- Northwell Health (New York, NY)
- …part being imaged. Ensures proper coil positioning. Transmits cases to on- call Radiologist through use of Tele-Radiology system. 4.Administers intravenous (IV) and ... that there are no contraindications to administration of the IV contrast agent . Calculates contrast dose based on patient's weight. Performs venipuncture of the… more
- Research Foundation CUNY (New York, NY)
- …health crisis. Works in assigned schools and throughout the district on an on- call + Facilitates the intake process with families and collaborates with community ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
- Research Foundation CUNY (New York, NY)
- …delivery + Maintain and update worksite and internship and job descriptions + Call and/or visit worksites regularly to ensure compliance with funder requirements and ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
- Hackensack Meridian Health (Red Bank, NJ)
- …outcomes. Participate in shared governance and patient safety initiatives. + Change Agent : Lead and inspire your team through periods of change, effectively ... _40_ **Shift** _Day_ **Shift Hours** _Day_ **Weekend Work** _Weekends as Needed_ **On Call Work** _On- Call Commitment Required_ **Holiday Work** _As Needed_ more
- Hackensack Meridian Health (Holmdel, NJ)
- …and service. Creates seamless transitions in practice (TIP) 3. Change Agent : Applies change theory to support organizational innovation and change management. ... **Shift** _Evening_ **Shift Hours** _Evening_ **Weekend Work** _No Weekends Required_ **On Call Work** _No On- Call Required_ **Holiday Work** _No Holidays… more