- Sanofi Group (Cambridge, MA)
- **Job title:** Customer Experience Lead **Location:** France , US and Flexibility for other locations will be assessed. 30 % of travel expected **About the ... decision-making process at all levels of the organization. + Lead organization transformation towards a BiC customer ...teams to ensure E2E business continuity. **About You** **Work Experience :** + 10+ years in cross functional leadership, … more
- Kohl's (Leominster, MA)
- …Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl's are responsible ... About the Role As Merchandising Lead you will execute sales floor merchandising, pricing...sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments,… more
- Sanofi Group (Cambridge, MA)
- …and tagging. + Expertise in leveraging digital tools and platforms to enhance customer experience . + Ability to lead and influence cross-functional ... and Global marketing organizations The **NA Omnichannel Web CX Lead ** role is a critical leadership role within Sanofi,...within Sanofi, tasked with shaping and implementing a comprehensive customer experience strategy across all of the… more
- Sanofi Group (Cambridge, MA)
- …that will enable the field to be a key orchestrator of a personalized customer experience . This position will interface with Sanofi Specialty care leadership, ... **Job title** : Global Customer Engagement Lead **Location** : Cambridge,...to optimize channel effectiveness with a goal to elevate customer experience across all Oncology brands. +… more
- Burlington (Billerica, MA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Lumen (Boston, MA)
- …* Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and ... lead teams through change. * Ability to perform as...development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a… more
- ThermoFisher Scientific (Cambridge, MA)
- …Documentation Practices in all record keeping. 2+ years of progressive proven experience preferred. 2+ years in customer service environment. Knowledge, Skills, ... is safe or helping find cures for cancer. Location/Division Specific Information: Customer location Discover Impactful Work: We are seeking an individual to perform… more
- ThermoFisher Scientific (Tewksbury, MA)
- **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** ** Lead Customer Service Representative** Join our team and ... **Minimum Requirements/Education:** + Required: High school graduate or equivalent experience . + 5+ years of related customer ...equivalent experience . + 5+ years of related customer service experience . + Outlook, SFDC, ERP… more
- Staples (Framingham, MA)
- …and tools to ensure that end result meets business needs to improve customer experience + Develop regular, impactful communication of progress and impact ... our team. We are seeking a Senior Manager Digital Experience to lead the digital experience...on how our customers shop, they will build and lead a team focused on customer behavior… more
- Takeda Pharmaceuticals (Boston, MA)
- …best of my knowledge. **Job Description** **Global Device & Patient Experience Lead , Facilitated or Conventional Subcutaneous Immunoglobin** **Cambridge, MA** ... from planning and execution to post-launch monitoring and optimization. + Experience conducting market assessments, identifying target customer segments, and… more
- Children's Hospital Boston (Boston, MA)
- 75542BRJob Posting Title: Lead Patient Experience Representative- OphthalmologyDepartment:OphthalmologyAutoReqId:75542BRStatus:Full-TimeStandard Hours per Week:40 ... Job Posting Category:AdministrationJob Posting Description:The Lead PER shall be responsible for: Customer ...Monitors clinic activity to ensure the best possible patient experience + Assists with resolving customer service… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** People and Culture Digital Experience Lead **Location** : Cambridge, Ma or Bridgewater / Morristown, NJ **About the Job** Ready to push the limits ... for the new role of **People & Culture Digital Experience Lead ** . This role is crucial...and managing employee journeys. Leveraging expertise from the digital customer experience team, ensure that P&C processes… more
- M&T Bank (Boston, MA)
- …: Design and facilitate overarching experiences for key stakeholder groups within the customer experience community at M&T that help them learn, develop, and ... **Overview:** As an Experience Design Lead within the Strategy,...sessions with members of the M&T community related to customer experience , design or other related topics.… more
- IQVIA (Boston, MA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Highmark Health (Boston, MA)
- **Company :** enGen **Job Description :** **JOB SUMMARY** This job takes a lead role in the planning, design and architecture development for the IT infrastructure ... company. Act as a key stakeholder in infrastructure roadmap planning and execution. Lead in the design of IT architecture that fulfills team and business objectives.… more
- Under Armour, Inc. (Boston, MA)
- …SAP ERP project implementations or major cross functional projects is required + 5+ years experience acting as a manager, team lead , project lead , or some ... Lead , SAP Solutions Analyst ** Lead , SAP...the design of innovative, new solutions related to SAP Customer Activity Repository (CAR) and SAP Fiori. You will… more
- Takeda Pharmaceuticals (Boston, MA)
- …Global Oncology **_How you will contribute:_** + Serve as iDAS Business lead for Gastrointestinal (GI) and contribute to creating disease area strategies (DAS) ... these pipeline assets prior to handing them off to commercial teams. + Lead cross-functional global commercial teams to provide input into global product teams for… more
- Sanofi Group (Cambridge, MA)
- …preferred + Demonstrated strategic agility, cross-functional relationship management and strong customer facing experience in launching oncology therapeutics is ... **Job Title:** Head of US Commercial & Global Brand Lead , Alphamedix **Location** : Cambridge, MA **The Head of...process and the role to be played by the customer -facing organization to ensure efficient access to accounts and… more
- Pfizer (Andover, MA)
- …of go-to-market commercial models. + Knowledge of pharmaceutical dynamics and economics, customer landscape, and market trends. + Experience in solution design, ... creative and production solution for Business Units and Countries. The Creative Production Lead , US is a key position on the Agency Strategy & Operations Team,… more
- Leidos (Devens, MA)
- …and Force Protection Business Area is looking for a Systems Integration & Test Lead to manage the day-to-day operations of an Unmanned Aerial Systems (UAS) test ... on providing Engineering and Integration (E&I) services to our Air Force customer to develop, modernize and integrate Counter-small UAS (C-sUAS) capabilities. The… more