- Stanford Health Care (Newark, CA)
- …**A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) handles a high-volume of inbound ... care services at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the...within the ECC is responsible for providing an excellent patient and customer experience by efficiently coordinating services and… more
- Stanford Health Care (Newark, CA)
- …**A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) handles a high-volume of inbound ... care services at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the...within the ECC is responsible for providing an excellent patient and customer experience by efficiently coordinating services and… more
- Stanford Health Care (Newark, CA)
- …between clients and contact center. The ACCM provides supervision and daily operations support for ambulatory clinics, contact center clients and frontline agents. ... will do** + Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to established policies and procedures. + Assists in… more