- Amazon (Santa Clara, CA)
- …The Applied Scientist in Natural language processing (NLP) within Customer Engagement Technology, Self-Service and Automation team will work on the ... of Large Language Model (LLM)-based chatbots and conversational AI systems for customer service applications. * Design and implement state-of-the-art NLP and Machine… more
- Amazon (Santa Clara, CA)
- …is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by...learning (ML) technology, we strive to predict and resolve customer issues through self-service and automation solutions. The CET… more