- Zoom (San Jose, CA)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- CBRE (San Jose, CA)
- …multiple factors to determine compensation, including a candidate's education, training, and experience . The minimum salary for the Head of projects position ... Director- Head of Projects-San Jose Job ID 245720 Posted...services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience . **About the Role:** Lead, develop, and elevate a… more
- J&J Family of Companies (Santa Clara, CA)
- …& Johnson and externally to enhance organizational competitiveness. + Work with Operations and Process Excellence to drive customer improvements by aligning ... Digital Surgery, a division of Johnson & Johnson Medtech Surgery Group, seeks a Head of Quality and Compliance for the Monarch platform. The role oversees Design &… more
- Grant Thornton (San Jose, CA)
- We are seeking an experienced and strategic leader to serve as the Head of Global Product - Tax. This new role will drive the execution of Grant Thornton's product ... of innovative, AI-enabled solutions that enhance our professional tax services globally. The Head of Global Product - Tax will lead distributed teams across multiple… more
- Citigroup (San Jose, CA)
- …employees by foster teamwork in the branch to ensure a positive overall customer experience . + Effectively executes all service transactions (eg deposits, ... The Head Universal Banker is a leadership role responsible...years relevant experience + Required Skills: + Experience with face-to-face customer service, digital engagement… more
- Zoom (San Jose, CA)
- …We are seeking a strategic and experienced technology leader to serve as the Head of IT Applications Engineering & Delivery.This role will lead the end-to-end System ... Go-To-Market systems that power revenue growth across Sales, Channel, and Customer Success organizations.The ideal candidate will bring expertise in: Go-To-Market… more
- ServiceNow, Inc. (Santa Clara, CA)
- …continuous improvement. Qualifications + 12+ years of experience in GTM strategy, business operations , or customer success, with at least 5 years in a senior ... senior executive will blend strategic acumen with deep operational and CISO practitioner experience , serving as a trusted advisor to our most senior customers and… more
- Amazon (Tracy, CA)
- …plan. * Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations . * Will set and clarify ... and reaching both below the waist and above the head * Walking in the FC and around area...Operations or related field and MBA preferred * Experience with a contingent workforce during peak seasons *… more
- Iron Mountain (Hayward, CA)
- …leadership, strategic thinking, ownership, accountability, and a relentless focus on the customer experience to deliver strong operational and financial results. ... to "elevate the power of your work." **About the Role** The Manager, Market Operations , will report directly to the Director, Head of Market Operations… more
- ABM Industries (Pleasanton, CA)
- … customer satisfaction initiatives and process + Support successful operations consistent with ABM Electrical Solutions Inc. policies, programs, procedures, ... more secure and energy efficient operation while; lowering total facilities operations and maintenance costs. Other commercial services include: lamp replacement,… more
- Iron Mountain (Livermore, CA)
- …with customers to capture functional requirements and workflows, and with internal operations teams to design and deploy capture and indexing solutions that maximize ... primary function of this role is to manage a team that bridges customer requirements with internal operational execution. This includes working with customers to… more
- United Site Services (San Jose, CA)
- …and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of ... a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services,...servicing to USS 8 point service standard. + Perform customer service interaction when on customer work… more
- Silicon Valley Power (Santa Clara, CA)
- …and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and ... analysis software, site surveys, material selection and estimates. For SVP Operations Division, this position will be assigned engineering work associated with… more
- Silicon Valley Power (Santa Clara, CA)
- …record of preparing and administering consultant contracts and agreements; experience preparing construction documents; experience designing, managing, ... maintaining and/or operating water, recycled water and sanitary sewer utilities; experience reviewing land development projects; experience working in a team… more
- Silicon Valley Power (Santa Clara, CA)
- …Utility Engineer candidates to immediatelyfill two (2) vacancies in the Customer Development and Project Management divisions, with potential future vacancies in ... other divisions. The ideal candidates will have electric utility engineering experience ; excellent project management skills; strong oral and written communication… more
- ServiceNow, Inc. (Santa Clara, CA)
- …continuous improvement. Qualifications + 7+ years of experience in GTM strategy, business operations , or customer success, with at least 3 years in a senior ... world work better for everyone. Overview As the Global head of ITOM GTM Lead, you will play a...will act as a key contributor to business growth, customer engagement, and operational excellence. This role is ideal… more
- City of Tracy (Tracy, CA)
- …include inspecting and planning, scheduling, and directing assigned recreation program operations , activities, and services in a timely manner. This class is ... or modifications. + Supervises, coordinates, and participates in the day-to-day operations of one or more recreation programs and/or facilities. + Assists… more
- Encore (San Jose, CA)
- …/ small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, ... our career path here: https://jobs.encoreglobal.com/en/career-paths * 1 year of customer service or hospitality experience is preferred....Hours * Bending: 2-3 Hours * Reaching (above your head ): 2-3 Hours * Climbing: 0-1 Hours * Grasping:… more
- United Site Services (Antioch, CA)
- …and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of ... our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization… more
- ServiceNow, Inc. (Santa Clara, CA)
- …continuous improvement. Qualifications + 7+ years of experience in GTM strategy, business operations , or customer success, with at least 3 years in a senior ... Global Head of CIO Solutions GTM, you will champion customer engagement and ensure operational excellence through regionalized activation and measurable impact.… more