- Cisco (San Jose, CA)
- …customers needs than ever before. We are seeking a highly skilled and experienced Senior Escalation Engineer to provide advanced technical support and ... (TAC), Sales, and directly with end customers as well as our own internal software development, Quality Assurance, and manufacturing teams. Who You Are You are an… more
- NVIDIA (Santa Clara, CA)
- NVIDIA is looking for an experienced Software Test Engineer to join the NVIDIA-Cumulus Linux Verification Engineering Team to assist with Customer Escalation ... Team is responsible for the qualification of the Network Operating System software that powers data centers that are accelerated, disaggregated, and software… more
- eightfold.ai (Santa Clara, CA)
- Job Location: Santa Clara, CA As a Senior Staff Frontend (UI) Software Engineer , you will be responsible for designing, developing and maintaining our web ... experience + Participate in technical discussions and plans to improve our overall software quality + Handle enterprise customer escalation issues promptly and… more
- NVIDIA (Santa Clara, CA)
- We are looking for an expert software engineer who excels at solving customer problems with virtual GPU (vGPU) and Omniverse products. Do you have experience ... developing software in virtualized or cloud infrastructure? We need someone...+ 6+ years demonstrated ability within the customer support escalation path, or providing direct customer-facing support + Experienced… more
- Palo Alto Networks (Santa Clara, CA)
- …benefit from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer has a mix and background of customer management and ... with precision. **Your Career** This is a highly visible, senior level position on a small but growing team...successful in this role. **Your Impact** + This Engineering Escalation role is positioned to intercept and assist or… more
- Splunk (San Jose, CA)
- …their assets from cyber threats, all over the world. On any given day, our software needs to handle thousands of users, petabytes of data, and unique usage patterns ... this, you'll be an integral part of our on-call escalation team. + **A constant stream of new things...actively involved in hiring of technical leads, architects, and senior engineering leaders **Requirements** + Minimum of 15+ years… more
- AVEVA (San Leandro, CA)
- …and operations + Organize and streamline workflows + Act as point of escalation for Global Technical Support senior management for critical operational related ... **AVEVA is a global leader in industrial software . Our cutting-edge solutions are used by thousands...create the transformative technology that enables our customers to engineer a better world.** Empowering you with pioneering tech… more
- M. C. Dean (San Jose, CA)
- …at MC Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver ... support calls, providing Tier 1 help desk support and Tier 2 escalation . + Communicate with customers, manufacturers, vendors, and technical specialists. + Train… more
- M. C. Dean (San Jose, CA)
- …at MC Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver ... support calls, providing Tier 1 help desk support and Tier 2 escalation . + Communicate with customers, manufacturers, vendors, and technical specialists. + Train… more