- Palo Alto Networks (Santa Clara, CA)
- …and security engineers to build environments where our customers and employees thrive. In this Cloud Escalation Engineer - Prisma Access role, you will act as a ... groundbreaking change in the way the industry views cybersecurity as it relates to our cloud environments, one that is necessary in our mission to protect our way of… more
- eightfold.ai (Santa Clara, CA)
- Job Location: Santa Clara, CA As a Senior Staff Frontend (UI) Software Engineer, you will be responsible for designing, developing and maintaining our web ... plans to improve our overall software quality + Handle enterprise customer escalation issues promptly and thoroughly. Qualifications: + BS/MS in Computer Science is… more
- ServiceNow, Inc. (Santa Clara, CA)
- …8,100 customers, including 85% of the Fortune 500(R). Our intelligent cloud -based platform seamlessly connects people, systems, and processes to empower ... in a consistent, high-quality, and timely manner. + Be the technical escalation point in solving customer issues and coordinating and prioritizing timely resolutions… more
- eightfold.ai (Santa Clara, CA)
- …the next generation of our AI-powered talent platform. About the Job As the most senior -level Staff Software Engineer on the team, you will own major roadmap ... trends and technologies in AI-assisted product development. + Handle enterprise customer escalation issues as needed. Qualifications + BS/MS in Computer Science or… more
- Amazon (Santa Clara, CA)
- …high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns. -Support Builder queries and situations with discretion ... influence multiple levels of the organization, ranging from Builders to senior leaders. -Conduct workplace investigations in collaboration with Builder Relations.… more