- ManpowerGroup (Livonia, MI)
- Our client, a leader in the healthcare industry, is seeking a Call Center Agent to join their team. As a Call Center Agent , you will be part of ... which will align successfully in the organization. **Job Title:** Call Center Agent **Location:** Livonia,...to established guidelines and escalate calls or issues as needed . **What's Needed ?** + No prior experience… more
- BeneLynk (Detroit, MI)
- …that BeneLynk products, for which are being developed and deployed for use by internal call center agents , are absent of issues and recurrently adhere to ... for capturing and socializing a clear understanding of the call center processes. To serve as a...educating peers and leaders on the current and proposed agent workflow in the evolution of the BeneLynk platform;… more
- TruGreen (Rochester Hills, MI)
- …secondary education preferred. + 3+ years of experience in sales, telemarketing, and or call center experience strongly preferred + 1 or more years senior level ... team performance. + Accepts other delegated responsibilities from Contact Center leadership as needed to support sales...not limited to barging in, taking over and assisting agent with customer. + Supports location leadership in all… more
- State of Michigan (Ypsilanti, MI)
- …+ more than 4 years 08 What is the role of a Parole or Probation Agent ? Please explain the different characteristics needed to be successful in this position. 09 ... and the availability of an automobile for business. + Agents must have a good driving record. Agents...or need assistance uploading and/or attaching your documents, please call the Office of Career Services toll free at… more
- General Dynamics Information Technology (Troy, MI)
- …and Call Center Leadership team to develop and implement training for call center agents , according to defined methodology, policy and procedures + ... None **Public Trust/Other Required:** None **Job Family:** Training **Skills:** Call Center Training,Class Facilitation,Classroom Training,Teaching Methods,Virtual Classrooms… more
- Corewell Health (Royal Oak, MI)
- …information resource and optimizing therapy while decisions are made, , including on- call as needed Review patient charts ensuring appropriateness of ... the Unit William Beaumont University Hospital is a 1100 bed Level 1 Trauma Center and Comprehensive Stroke Center offering a wide variety of medical services… more
- Live Nation (Detroit, MI)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system, and keep current all phone menus and calendars ... + Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) +...office staff in any of their job functions, as needed + Ensure positive and creative team environment within… more
- Molina Healthcare (Detroit, MI)
- …with suggested solutions. + Achieves individual performance goals as it relates to call center objectives. + Assists with training needs of employees as ... government agencies, business partners, and general public + Assists agents with questions and escalated calls. Recognizes trends and... needed . + Demonstrates personal responsibility and accountability by meeting… more
- Common Ground (Pontiac, MI)
- …+ Provide triages and assessments in hospitals and at the Resource & Crisis Center (RCC) that include collateral contacts with Core Provider Agency and other people ... + Assess crisis and person/family's needs to determine service needed + Develop the plan of care in collaboration...rights of every person/family including service providers and community agents What you need to apply + Master's Degree… more