- McLaren Health Care (Southfield, MI)
- **Position Summary:** **The role of the Call Center Representative is to manage incoming and outgoing calls in a friendly, professional and compassionate ... manner. The Call Center Representative must strive to resolve calls efficiently and satisfactorily with minimum follow-up required.** **Essential Functions… more
- Trinity Health (Ann Arbor, MI)
- …line of communication for Trinity Health System's consumers and patients. Working in a call center environment, CCRs take inbound calls as well as initiate ... may also assist internal customers. This CCR position is not a standard call center role. This position is expected to treat interactions with our consumers,… more
- WM (Plymouth, MI)
- …+ Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and ... a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact with WM Customers via...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- Robert Half Office Team (Detroit, MI)
- Description We're Seeking a Customer Service Representative ! Robert Half is seeking an articulate, highly skilled Customer Service Representative . Do you enjoy ... contract / contract position in Detroit, Michigan, this Customer Service Representative opportunity could be for you! Major responsibilities - Contribute accurate,… more
- TEKsystems (Troy, MI)
- …manner. - Outbound calls are also often necessary. Qualifications: - 1 year of call center customer service experience - efficient in using a windows PC ... calls per day, sometimes more and sometimes less, depending on how long each call lasts. - This person will be responsible for handling inbound calls pertaining to… more
- Trinity Health (Ypsilanti, MI)
- …This role is M-F, 40hr per week, "business hours". Under general supervision, responsible for performing the Patient Access Process components including scheduling, ... registration, and insurance verification. Interacts with patient and physician office staff to schedule basic cardiology future services for patients including the coordination of multiple cardiology services in proper sequence, as well as informing… more
- Trinity Health (Ann Arbor, MI)
- …a Call Center Operator, Customer Care Representative I and a Call Center Representative II. Stays current with the advances in Healthcare Call ... program. Assist in monitoring and reviewing of all customer care representative and call center operator performance by completing regular quality reviews… more
- IQVIA (Detroit, MI)
- **Bi-lingual Pharmacy Support Call Center Representative ** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of commercial ... we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative ** to join our team. In this position, you will… more
- TEKsystems (Troy, MI)
- Seeking a Call Center Representative to join our Troy team. This role involves handling 60 to 70 inbound and outbound calls daily, assisting members with ... within established standards. Qualifications: + 2 to 3 years of call center experience in a sales/goal/production environment. + Ability to multitask using… more
- University of Michigan (Ann Arbor, MI)
- …needs of our MLabs local, regional and national clients. It is expected that the MLabs call center will maintain a service level of 95% or above. This means that ... 95% of all calls will be answered within 30 seconds after the call is routed to a representative . All Customer Service Representatives are to maintain Service… more
- Trinity Health (Ann Arbor, MI)
- …**Description:** This position is 100% onsite; there is no option to work remotely. A Call Center Operator may be the first line of communication for Trinity ... Health System's consumers and patients. Working in a call center environment, Call Center Operators take inbound calls as well as initiate outbound… more
- TEKsystems (Troy, MI)
- …manner. Essential Skills + At least 1 year of recent customer service experience ( call center experience preferred). + Proficiency in using a Windows PC and ... Job Title: Mortgage Customer Service Representative Job Description We are seeking a dedicated...transportation. Additional Skills & Qualifications + 2+ years of call center experience. + Background in insurance… more
- R1 RCM (Detroit, MI)
- …+ High school diploma or GED + Minimum 1 year of experience in a healthcare call center environment For this US-based position, the base pay range is $14.11 - ... AI, intelligent automation, and workflow orchestration. As our Patient Solutions Representative II, you will liaison between patients and the healthcare… more
- TEKsystems (Ann Arbor, MI)
- …with customers to ensure calls are resolved and closed promptly. They are a 24/7 call center that utilizes the chat/email/ call in functions. They support the ... Description The Help Desk Representative will be located in Ann Arbor, MI,...inbound regarding a number of technical related issues. This representative will remotely diagnose and resolve routine problems including… more
- General Motors (Milford, MI)
- …an employee to be onsite 3 days per week at either the Warren Technical Center or Milford Proving Grounds as dictated by current projects. **This job is not eligible ... and security. **The Role:** The Suburban Shield Field Service Representative (FSR) is the "voice of the customer" assuring...3 days per week at either the Warren Technical Center or Milford Proving Grounds as dictated by current… more
- TEKsystems (Lathrup Village, MI)
- Job Title: Member Service Center Representative Job Description + Answer an average of 80-100 calls per day by addressing members' inquiries, solving problems, ... + Handle various accounting transactions. Essential Skills + Minimum 1 year call center experience (2 years preferred) + Must have recent customer service… more
- Hart Medical Equipment (West Bloomfield, MI)
- …this job, the employee is regularly required to sit, talk and hear. Call Center /PAP/Supply departments require frequent seating behind a computer with frequent ... and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience… more
- Insight Global (Auburn Hills, MI)
- …be required to operate a computer and keyboard while speaking on the phone. The call center is in an open environment that encourages collaboration within a ... Job Description Insight Global is looking for a Bilingual Technical Support Representative for a commercial vehicle supplier in the Auburn Hills, Michigan area. The… more
- TEKsystems (Troy, MI)
- …Skills Customer, Service, data, entry, mortgage, insurance, call , center , contact, center , customer service, call center , data entry, inbound call ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call . * This person will be responsible for handling inbound… more
- Trinity Health (Livonia, MI)
- …CPT, HCPCS), multilingual and basic computer skills are highly desirable. Demonstrated call center experience with the ability to utilize voice/data equipment ... time **Shift:** Day Shift **Description:** **POSITION PURPOSE** The Customer Service Representative handles customer inquiries in a timely, professional manner to… more