- TEKsystems (Ann Arbor, MI)
- Description: The Help Desk Representative will be located in Ann Arbor, MI. You will be taking roughly 15-30 calls a day inbound regarding a number of technical ... up with customers to ensure calls are resolved and closed promptly. Skills: help desk support, help desk , troubleshooting, customer service, support,… more
- Randstad US (Sterling Heights, MI)
- help desk i. + sterling heights , michigan + posted november 4, 2024 **job details** summary + $20 - $27 per hour + temp to perm + bachelor degree + category ... summary: Our SouthEast Michigan Client has a contract to hire opportunity for a Help Desk Analyst to join their growing team. This is an onsite role in Sterling… more
- Plante Moran (Southfield, MI)
- IT Help Desk Specialist + Location: United States, Michigan, Southfield Make your mark. Plante Moran's technology services team has been awarded Insider Pro and ... + 2+ years' experience in general technology support + 1-2 years' Help Desk experience preferred + Windows 10 Desktop Operating System experience + Network… more
- TEKsystems (Ann Arbor, MI)
- TEKsystems has a client that is in need of Level 1 support Help Desk Analyst. You will be taking roughly 15-30 calls a day inbound regarding a number of ... at all times). Increase knowledge through continuing education classes. Skills: Help desk support, troubleshooting, customer service, support, ticketing system,… more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible ... for handling tickets, providing remote support, and helping end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and… more
- Henry Ford Health System (Rochester Hills, MI)
- …+ Two (2) or more years of successful experience in the area of Service Desk , Help Desk , or IT Support responsibilities, or previously demonstrated success ... Five (5) years or more experience working in a 24/7/365 health care environment help desk , service desk , or IT support position using phone, email, remote… more
- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- Deloitte (Detroit, MI)
- …support, systems administration, and mobile device support. At least one year of providing help desk support specifically for mobile devices. + At least five ... years of experience providing IT Support (Desktop/ Help Desk ), systems administration, and mobile device support to a DoD program office + At least one year of… more
- TEKsystems (Ann Arbor, MI)
- Description: IT Helpdesk Description: Help Desk Support Job Description We are currently seeking an enthusiastic and energetic IT Support Desk to join our ... better understand the problem and diffuse customer frustrations is a must. Help Desk Responsibilities -experience within all of these job duties not required… more
- Randstad US (Warren, MI)
- …acting as an intermediary between non-The company providers and the The company Help Desk . Core Responsibilities: - Process provisioning requests for read-only ... intermediary between non-The company providers and the larger The company Help Desk infrastructure. - Identify and implement process improvements as new… more
- Wayne State University (Detroit, MI)
- …software (Concur), including system testing, implementation and training. Provide local Help Desk services to the University community. ESSENTIAL FUNCTIONS ... Concur functionality. Update training materials and job aids, as needed. Provide Help Desk services and technical support to the university community for Concur… more
- Leader Communications Inc. (Warren, MI)
- …+ Request System (Remedy/ITSM/). + Provides Network, Server, and Desktop administration and help desk support to customers. + Installs configure and administer ... and proven experience in at least two of the IT help desk , network, and system operations and support, radio communications, antenna/tower communications,… more
- Epsilon, Inc (Detroit, MI)
- …software installation and updates; MS Office 365 troubleshooting; Active Directory; Help Desk Ticketing Systems (ServiceNow); VPN Troubleshooting; Dell and/or ... with disabilities to perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to operate a computer keyboard… more
- Rock Family of Companies (Detroit, MI)
- …with speed + Research and implement new technologies + Provide tier 3 support for Help Desk /Desktop personnel + Participate in an on-call rotation and respond to ... individual level and offer all sorts of ways to help you live your best life. We are proud...eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've… more
- Insight Global (Detroit, MI)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 4+ years of experience in a help desk or IT support role. Proficiency with Office ... install and troubleshoot systems, set up new computers, connect printers, and help with new software. Plus, youll be involved in disaster recovery, creating… more
- Tenet Healthcare (Detroit, MI)
- …according to unit protocol. h. Ensures office equipment is in working order. i. Opens help desk tickets and enters Tool Time request. 3. Customer Service- a. ... in the nation to be awarded a Robert Wood Johnson Foundation grant to help set the standards of cardiac care for hospitals and physicians throughout the nation.… more
- Aimbridge Hospitality (Livonia, MI)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/360045/front- desk -lead/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help ... Job Summary Front Desk Lead serves as a primary contact for...and/or more complex projects or concerns pertaining to Front Desk Services both for guests and Associates. This role… more
- ROUSH (Livonia, MI)
- …system maintenance and software updates + Solves escalated support calls/tickets from the Help Desk in a timely fashion + Performs firewall installation, ... upgrade, and manages network security policies To be considered an IT Network Administrator, you will need: + Bachelor's degree in Computer Science, Computer Engineering, or related + Minimum of 5 years of experience in Local Area Network (LAN), Wide Area… more
- G-TECH Services, Inc. (Livonia, MI)
- …system maintenance and software updates Solves escalated support calls/tickets from the Help Desk in a timely fashion Performs firewall installation, upgrade, ... and manages network security policies To be considered an IT Network Administrator, you will need: Bachelor's degree in Computer Science, Computer Engineering, or related Minimum of 5 years of experience in Local Area Network (LAN), Wide Area Network (WAN) and… more
- CBRE (Troy, MI)
- …aspects of operations, including preventative maintenance (PM), reactive maintenance, vendor services, help desk operation, soft service delivery where in scope, ... and extra works. *Ensure optimum staffing structures operate across the account, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure structure supports peaks and troughs in workload, and disaster recovery. *Ensure… more