- Oshkosh Corporation (New Hudson, MI)
- …our customers bring their high-quality products to market faster.** JOB SUMMARY: As a DT Service Desk Support Intern, you will assist Pratt & Miller's ... teams by supporting a Microsoft Windows Server and Desktop environment within a Service Desk framework. You will gain hands-on experience resolving technical… more
- Lambert (Detroit, MI)
- …and diagnostic tools to proactively identify and resolve system issues. Technical Support and Service Desk : + Handle ticket management and problem ... resolution through the service desk . + Provide level 2 and level 3 support for complex technical issues. + Collaborate with other IT teams to resolve… more
- Huntington Ingalls Industries (Warren, MI)
- …click here for a short video: https://vimeo.com/732533072 Summary We are seeking a Help Desk Technical Support Specialist who will support our ... technical problems and answer queries by telephone or self- service ticket in support of computer hardware,...queries by telephone or self- service ticket in support of computer hardware, software, network, system/application access, and… more
- TEKsystems (Ann Arbor, MI)
- … desk support , help desk , troubleshooting, customer service , support , ticketing system, phone support , technical support , office 365, ... hardware troubleshooting Top Skills Details: help desk support , help desk , troubleshooting, customer service...help desk , troubleshooting, customer service , support , ticketing system, phone support , technical… more
- Raymond James Financial, Inc. (Southfield, MI)
- …providing superior service and first contact resolution, delivers front line technical support to customers via multiple communication channels in a customer ... current Raymond James associates interested in joining our Technology Service Center help desk . These positions are...to two (2) years of experience in a help desk or other technical support … more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...accurately provide a solution as the first line of technical support - Security+ and ITIL V3… more
- Trinity Health (Livonia, MI)
- …resolving their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... proficient in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic… more
- TEKsystems (Detroit, MI)
- …repair, Technical support , Install, Windows 7, Deployment, Service desk , Desktop troubleshooting, Printer hardware, Installation, Inventory management, ... Printer support , Support , Troubleshooting, Windows 10, Imaging, Hardware, Printers, Windows, Help desk , Help desk support , Active directory, Printer… more
- University of Michigan (Dearborn, MI)
- …local account management, scripting, software installs and removals, registry, command line, Service Desk ticket systems, remote support , and system ... 1 Support : Deliver phone, chat, and in-person technical support for daily campus technology operations....Opening ID** 254748 **Working Title** Service Center Support Specialist Associate **Job Title** Help Desk … more
- BAE Systems (Sterling Heights, MI)
- …field and 2 years' experience. + Well versed in Microsoft OSs. + Prior experience in a service desk or IT support role is beneficial. + Able to work well ... with an outgoing personality and strong problem-solving skills to support our PLM customer s needs. This position will...needs. + Maintaining accurate and detailed records of all service desk interactions, including ticket status, resolutions,… more
- Percepta (Dearborn, MI)
- …issues. The IT Support Technician is responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical ... Support Services Technician** At Percepta, we bring first-class service across each market we support . As...Day, You'll** + Answer phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting… more
- TEKsystems (Allen Park, MI)
- … for an Internet Service Provider within a 24x7x365 environment. + Answer technical support calls, chats and emails in a professional manner that adheres to ... Overview This position is the step before the Help Desk Analyst title, but will build a foundation of...is a fast-paced position, handling inbound calls to provide technical support . Applicants should be aware of… more
- TEKsystems (Ann Arbor, MI)
- … desk support , help desk , troubleshooting, customer service , support , ticketing system, phone support , technical support , office 365, ... hardware troubleshooting Top Skills Details: help desk support , help desk , troubleshooting, customer service...help desk , troubleshooting, customer service , support , ticketing system, phone support , technical… more
- Ensono (Detroit, MI)
- …User Mobile Device Management, specifically InTune + End User Windows Device Security + Service Desk + IT Asset Management + Remote workplace technologies (VPN, ... Product Manager, End User Support & Security ServicesRemote - United States106 At...world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients… more
- US Tech Solutions (Ann Arbor, MI)
- …practices. **Skills:** + Zoom Room deployment & support + General IT Support for Windows environment + Customer Service + Some Vendor Management ... department. + Work on SNOW ticketing queue; creating help desk tickets; notifying team members via email when taking...request and when the request is completed. **Responsibilities:** + Service Walk-Ups (Front-Line IT person) at IT Service… more
- University of Michigan (Ann Arbor, MI)
- …and timelines, provide status reports, and exchange relevant information with management and technical teams. ** TECHNICAL SUPPORT ** + Provide technical ... 3 teams to understand service improvement requests and opportunities. + Support service enhancement projects that involve resolution and quality improvements… more
- Wayne State University (Detroit, MI)
- …and Concur functionality. Update training materials and job aids, as needed. Provide Help Desk services and technical support to the university community for ... and excellent results for the customer; demonstrates a high level of service delivery; provides proactive support ; prioritizes customer needs and manages… more
- WSP USA (Detroit, MI)
- This Opportunity Provides high level technical planning assistance and for capturing, modeling, and analyzing work site information, geographical resources, and ... economic, social, and environmental impact of projects and initiatives. Provides support and guidance for multi-site/phase planning projects, site and impact… more
- University of Michigan (Ann Arbor, MI)
- …and audio -visual equipment. You will process and respond to calls or tickets for audio-visual technical support in a help desk role. You will provide media ... good. **Responsibilities + Answer calls, chats, and walk-in questions for audio-visual technical support via a service center + Technical pre/post… more
- University of Michigan (Ann Arbor, MI)
- …programs. The (W&ADS) team provides administrative information services, including web infrastructure support to the College. The focus for this position will be to ... experience of the selected candidate. **ABOUT THE JOB:** **Application Support :** You will work with our team and customers...web applications that are used for our TeamDynamix help desk ticketing software. In addition, you will also help… more