- Oshkosh Corporation (New Hudson, MI)
- …our customers bring their high-quality products to market faster.** JOB SUMMARY: As a DT Service Desk Support Intern, you will assist Pratt & Miller's ... teams by supporting a Microsoft Windows Server and Desktop environment within a Service Desk framework. You will gain hands-on experience resolving technical… more
- TEKsystems (Ann Arbor, MI)
- …service , phone support , windows 10, mac os, Ticketing system, Support , Technical support , Service desk , account unlock, troubleshooting, help ... ,customer service ,phone support ,windows 10,mac os,Ticketing system, Support , Technical support , Service desk Pay and Benefits The pay range… more
- HTC Global Services Inc (Troy, MI)
- …✅ Previous experience in one or more of the following: + IT helpdesk or service desk support + Technical call center or customer service with a focus ... strong technical foundation, troubleshooting skills, and customer service experience. Whether you've worked in IT support...roles, this is your chance to develop into a Technical Service Desk /Clinical Resolution Analyst… more
- Lambert (Detroit, MI)
- …and diagnostic tools to proactively identify and resolve system issues. Technical Support and Service Desk : + Handle ticket management and problem ... resolution through the service desk . + Provide level 2 and level 3 support for complex technical issues. + Collaborate with other IT teams to resolve… more
- Coretek Services (Farmington Hills, MI)
- …motivated and customer-oriented Technical Support Specialist to join our Service Desk team. The ideal candidate will be responsible for providing ... exceptional customer service . Duties and Responsibilities User Support : + Provide first-level technical support...team. Preferred Qualifications: + Experience: 1-3 years in a service desk or similar IT support… more
- Link Solutions Inc (Warren, MI)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist (Intermediate and Senior Level) to join ... required + Non-remote (relocation incentive available) As a Help Desk Support Service Specialist, you...while ensuring user functionality and network security. + Provide technical support and user education, focusing on… more
- HTC Global Services Inc (Troy, MI)
- …in customer service scenarios. Preferred Experience: + Previous experience supporting technical support /desktop user support issues for a company. ... and evenings? Do you thrive on delivering world-class customer service while solving complex technical issues? Are...benefits start day one! What You'll Do: As a Technical Desktop Support / IT Concierge Technician, you'll… more
- Belcan (Livonia, MI)
- Service Desk - TSA Job Number: 354660 Category: Help Desk / Support Description: Job Title: Service Desk - TSA Pay Rate: Up to $39 /hr Location: ... 8AM-5PM JOB DESCRIPTION Responsible for hands-on hardware and software technical support . Managing the desktop support...urgency to recovery and prevent system outages. * Search Service Desk knowledgebase articles, SOP"s for possible… more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...accurately provide a solution as the first line of technical support - Security+ and ITIL V3… more
- Trinity Health (Livonia, MI)
- …resolving their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... proficient in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic… more
- TEKsystems (Ann Arbor, MI)
- …an hour Description Summary The Technical Services Technician provides advanced technical support related to system changes. They also provide support ... needed. Essential Functions * Assisting in providing Level II Support via phone, e-mail, desk -side, and remote...desk solution to record, track and document the service desk request problem-solving process, including all… more
- Insight Global (Ann Arbor, MI)
- …. Skills and Requirements * 2+ years of experience with IT support , help desk , etc. * Ability to work nights and ... Job Description The Technology Support Rep will be located in Ann Arbor,...candidates will be organized, technically savvy, have previous Help Desk experience * First week of the role will… more
- Henry Ford Health System (Detroit, MI)
- …leaders + Takes the lead in resolving incidents and issues escalated through the Service Desk in a timely manner. Investigates, tests, and resolves problems ... team members, and internal and external technology partners. The Service and Support Manager will coordinate a...Collaborates with team to promote re-use and develop consistent technical build, implementation and support processes. +… more
- ROUSH (Livonia, MI)
- …needs to be able to install and configure new hardware and software and provide technical support to users and customers. This role is also expected to excel ... a proactive approach to process improvement to provide advanced technical support to users and customers. This...guidance to the team and provide Level 1 Help Desk Support to the organization, including the… more
- ROUSH (Livonia, MI)
- …This position will play a crucial role in ensuring the delivery of high-quality technical support to end-users and maintaining the overall efficiency of the IT ... on the latest IT trends and technologies + Provide technical guidance and support to the team...projects, prioritize, and execute tasks successfully + Familiarity with Service Desk software and tools + Knowledge… more
- Cengage Group (Detroit, MI)
- …a successful record of accomplishment desired; At least two years of successful sales, technical support , customer service , or proven experience preferred + ... interactions, run order processes, and assist faculty with desk copies and resource support . + Use... technical issues efficiently, cross-collaborating with sales and technical support to provide updates to internal… more
- Robert Half Technology (Livonia, MI)
- …various hardware and software issues, and maintaining a high level of customer service . Responsibilities * Provide technical support for both hardware ... backups of data * Respond to and resolve help desk requests * Upgrade systems and processes as required...Technologies for mobile device management. * Strong End User Support and Customer Service Skills Technology Doesn't… more
- AVL North America (Plymouth, MI)
- AVL Test Systems Inc offers a job in the United States (US) as Service Engineer I AVL is looking for a Service Engineer I to join our team! Are you interested in ... travel and growing your experience in new technologies? The Service Engineer I is a great opportunity to grow...for evaluation and presentation of results + Perform Hotline support as required including the use of reporting tools,… more
- University of Michigan (Ann Arbor, MI)
- …and timelines, provide status reports, and exchange relevant information with management and technical teams. ** Technical Support ** + Provide technical ... 3 teams to understand service improvement requests and opportunities. + Support service enhancement projects that involve resolution and quality improvements… more
- HTC Global Services Inc (Troy, MI)
- …High school diploma or the equivalent work experience and. + 1 to 3 years of service desk experience. + HDI Support Center Analyst Certification will be ... level Quality Assurance Analyst is responsible for monitoring the service desk analysts to ensure high quality...with well-developed organizational skills. + Account product knowledge and technical skills. + Ability to work independently or in… more