- M&T Bank (Getzville, NY)
- …areas within Default Servicing (internally known as Customer Asset Management ( CAM )) and represents these areas in cross-functional, visible projects involving ... business partners outside of CAM . **Primary Responsibilities:** + Serve as resource in a...+ Serve as resource in a defined area of CAM and represent business practices and interests in various… more
- M&T Bank (Getzville, NY)
- …functional areas within Default Servicing (internally known as Customer Asset Management ( CAM )). **Primary Responsibilities:** + Serve as contact in a defined area ... of CAM and may represent business practices and interests in...financial analyses for one or more functional areas of CAM . + Conduct routine analysis and judgment-based work over… more
- M&T Bank (Getzville, NY)
- …CAM or bank wide project meetings to represent CAM Escalations or lead CAM Escalations initiatives. + Assist Reporting Analyst and Analysts I and II as ... gap projects with business units. Represent the team in Customer Asset Management ( CAM ) or bank wide projects and initiatives. Position will also be responsible for… more
- M&T Bank (Getzville, NY)
- …letters and verbal resolutions while adhering to established SLAs. + Assist Escalations Analyst I's as dictated by overall case volume. + Perform daily, weekly, ... monthly, and annual reporting and audits. Participate in developing system/process enhancement plans. + Perform basic ad hoc analyses to support business decisions. Provide feedback to management regarding results. + Design and implement complex PC based… more
- M&T Bank (Getzville, NY)
- …+ Prescreen and document escalated customer complaint cases appropriately in Service Manager. + Perform daily, weekly, monthly, and annual case reporting and audits. ... **Overview:** This position functions as team coordinator/intake specialist. Responsible for overseeing the distribution of cases through the team on a rotation basis and assisting with administrative functions for the team. This position will also research… more