- PSEG Long Island (Melville, NY)
- …multiple other data sources. Identify trends and propose solutions to enhance customer experience and achieve enrollment, retention and other desired business ... offering visa sponsorship for this position. **Job Summary** This Senior/ Lead Analyst progression position will support successful coordination and implementation… more
- Coty (New York, NY)
- …C market (<$500million). This role ensures that the company can meet customer demand while optimizing inventory levels, minimizing costs, and supporting strategic ... the team and stakeholders to the vision and goals. - Define and lead short and medium-term strategies, aligned with the Planning vision and long-term strategy,… more
- LiveRamp (New York, NY)
- …and present the most appropriate solution to meet their needs. + Ensure 100% customer satisfaction and retention . **About you:** + Validated track record of ... is setting the new standard for building a connected customer view with unmatched clarity and context while protecting...CDO, CxOs, VPs) + Drive brand awareness, campaigns, and lead generation via networking, associations, trade shows, etc. +… more
- Unity Technologies (New York, NY)
- …roadmap creation, stakeholder alignment, and clear communication across Sales and Customer Success teams. + Design and deliver high-impact enablement programs using ... are sequenced and scalable across all partner-facing roles. + Lead communications, reporting, and enablement operations, including roadmap publication, training… more
- Unity Technologies (New York, NY)
- …product direction, and build programs that increase awareness, adoption, and long-term retention of the Unity Editor and Engine. We're looking for someone who's ... role is for you. **What you'll be doing** + Lead and coordinate go-to-market campaigns focused on new engine...+ Support the revenue organization with sales enablement and customer -facing materials about your product and initiatives. Building this… more
- Enverus (New York, NY)
- …affordable energy. The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire ... Director is responsible for generating new business and expanding existing customer relationships by selling Enverus SaaS solutions, data analytics, and… more
- Banc of California (New York, NY)
- …fast-growing Fund Finance practice responsible for owning aspects of client management, retention , and expansion for our Venture Capital and Private Equity fund ... client manager will work closely with our originations and customer support teams to optimize the overall client experience...and closing any necessary loan amendments. + Anticipate and lead deal processes for new loans to existing clients,… more
- Zoom (New York, NY)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- JPMorgan Chase (New York, NY)
- Step into the role of Consumer Bank Marketing Retention Lead , where your expertise will drive innovative strategies to deepen customer loyalty and reduce ... retention campaigns and leveraging data-driven insights. As the Consumer Bank Marketing Retention Lead Vice President within the Consumer Bank, you will… more
- Dow Jones (New York, NY)
- …which include Barron's and MarketWatch. Reporting to our Senior Director, Retention , you will lead subscriber cohort insights/analysis, forecasting/budgeting and ... partnership with the data science team, to develop new retention strategies as well as optimize existing customer...and introductory offers, with the goal of driving long-term retention . + Lead all retention … more
- Dow Jones (New York, NY)
- … Manager to support the goals of lowering subscription churn and improving customer retention across The Wall Street Journal, Barron's, and MarketWatch brands. ... data insights to develop and execute end-to-end strategy and tactics for subscriber retention . + Collaborate with the Customer Service team to provide proactive… more
- Kyndryl (New York, NY)
- …responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most ... ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic...to closing deals and beyond. Not only will you lead a number of Portfolio accounts, but you'll also… more
- ServiceNow, Inc. (New York, NY)
- …Major Area, resulting in clear accountability, consistent service and one face to the customer . This role also carries the lead responsibility for Customer ... This role will have responsibility for leading the team that makes every customer in the Strategic Tech, TMT, & System Integrators(SI) Major Area committed to… more
- Snap Inc. (New York, NY)
- …to grow on our platform. The ideal candidate brings experience driving customer acquisition and retention outcomes (eg, new advertiser activations, early ... glasses, Spectacles (https://www.spectacles.com/) . We are looking for a Lead , Growth Strategy to join Snap Inc. In this...Skills & Abilities: + Proven track record in driving customer acquisition and retention through growth, business… more
- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Overview** The Lead Director of Performance Content & Customer Growth (Pharmacy Consumer Wellness Content) ... architect comprehensive content strategies while leveraging advanced analytics to optimize customer acquisition, engagement, and retention . _This role represents… more
- British Swim School (New York, NY)
- …schedules and time-off requests * Develop and implement action plans to improve customer retention , revenue, and staff performance * Conduct staff training, ... Aquatics Lead /Full Time/Manhattan Full Time * New York Benefits:...directly with customers to resolve issues and improve the customer experience * Regular site visits and ongoing staff… more
- Wolters Kluwer (New York, NY)
- …Kluwer Health is reimagining how we serve our global customers. The **VP** ** Customer Service Operations** will architect and lead the transformation of our ... service" means in a digital, AI-enabled world, balancing operational efficiency with customer lifetime value, retention , and upsell potential. This role is not… more
- Wolters Kluwer (New York, NY)
- …of scalable customer success processes for enhanced customer experience that lead to customer product adoption, retention and expansion + Foster a ... the Role:** We are looking for a Director of Customer Success to lead a global ...and healthcare sectors. This role is pivotal in driving customer satisfaction, retention , and growth by ensuring… more
- JPMorgan Chase (New York, NY)
- …and long-term client success. As the Vice President, Investment Home Product Lead within JPMorgan Wealth Management's Self-Directed Investing platform, you will be ... in mobile and web. You will define problem statements, develop initiatives, analyze customer behavior, create a product roadmap, and manage a backlog of enhancements… more
- Citigroup (New York, NY)
- …Bank and Citi Private Bank brands. **Job Description:** The Investments Experience Lead will report directly into the Head of Business Execution supporting the ... well as Product Specialists and Wealth Planning professionals. The Investments Experience Lead will work across the Investment Solutions business to ensure proper… more
