- Wolters Kluwer (New York, NY)
- …8 days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- ServiceNow, Inc. (New York, NY)
- …as we pursue our purpose to make the world work better for everyone. The Customer Engagement team partners with executives on our 360-degree approach to ... ever. This role will be part of the Strategic Customer Engagement organization and partner closely with... customer /partner relationships: work with the Sales and Customer Success organizations to proactively engage top… more
- PNC (New York, NY)
- …portfolio. You will own digital, branch and call center experiences that deepen customer engagement , including Credit Card Spend and Lend Management, Offers and ... and have an opportunity to contribute to the company's success . As a Digital Product Management Group Manager...(Business, Legal, Risk, Compliance, Tech, Design, etc.) to define Customer Engagement target state strategy, customer… more
- Dow Jones (New York, NY)
- …success in membership or high profile C-suite client-facing environment, focused on engagement , customer success or account management + Exceptional ... **About the Role** Under general supervision, the Member Engagement Manager is responsible for managing...revenue base for Dow Jones CCO Council and WSJLI. Success will be measured based on the retention rates… more
- Robert Half-Robert Half Corporate (New York, NY)
- **JOB REQUISITION** Talent Manager - Full-Time Finance & Accounting Engagement Professionals **LOCATION** NY MIDTOWN NEW YORK **JOB DESCRIPTION** **Robert Half** ... is looking for professionals to join our Full-Time Engagement Professional **Talent Manager ** team. As a **Talent Manager and core revenue driver** in the… more
- Comcast (New York, NY)
- …the Senior Manager , Customer Success , we are seeking a Senior Customer Success Manager to oversee a strategic portfolio of accounts. This role ... growth, and satisfaction of our clients. As a Senior Customer Success Manager , you will...protected by applicable law. **Skills:** Collaborating; Customer Success ; Communication; Customer Engagement **Salary:**… more
- Amazon (New York, NY)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Intuit (New York, NY)
- …role, you will drive experimentation, innovation, and data-driven decision-making to improve customer engagement , retention, and success across the Mailchimp ... and implement frameworks** that measure and optimize the impact of Mailchimp's Customer Success programs-covering engagement , retention, and support… more
- Justworks (New York, NY)
- Customer Success Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program ... and partner with others to effect change! As a Customer Success Manager , you will...create Justworks advocates by promoting referral programs and other engagement incentives + Advocates for the customer … more
- S&P Global (New York, NY)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... You will also build skills that support multiple career paths within Customer Success , Relationship Management, Sales, or Product. The environment encourages… more
- DoorDash (New York, NY)
- …easy to be obsessed with our customers. About the Role SevenRooms is hiring for an Associate Manager , Customer Success to lead our team of SMB Customer ... ROI for our clients. You will report into the Manager , Customer Success for the...Success + Track account performance and health through engagement data (via tools like Looker) to identify churn… more
- Medtronic (New York, NY)
- …the Americas region, this is an exciting opportunity to join the company. As a Customer Engagement Specialist, you will take on a pivotal role in advancing our ... base in the US. As part of a Customer Success team, your responsibilities will follow...churn. + Collaborate in the implementation of a scalable customer engagement strategy. + Interactive and engaging… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, ... improve overall product adoption. + Churn Risk Management. Track customer engagement through data tools (eg, Looker,...using tools like Salesforce, Gainsight, Totango, Looker, or other customer success platforms to track performance and… more
- LiveRamp (New York, NY)
- …on the forefront of rapidly evolving compliance and privacy requirements.** As a Customer Success Manager for Technology Partnerships at LiveRamp, you ... to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships,...in-office position in New York City._** **You will:** + Customer Success : + Build and maintain strong,… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... candidate will have:** + 7+ years experience working in Customer Success , Account Management, Client Services or...product evolves, we'll need to be constantly adjusting our engagement strategies based on these signals, which you'll be… more
- Persado (New York, NY)
- …Places To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value through ... growth opportunities. What You Will Work On + Drive customer engagement and adoption of Persado, serving...and flexible. + 6-8 years of relevant experience in Customer Success , Program Management, or Account Management… more