- Wolters Kluwer (Madison, WI)
- …8 days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- ISC2 (Madison, WI)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- RELX INC (Madison, WI)
- Job Description Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success ? Are you a customer ... strategy. This role will be responsible for providing exceptional customer engagement to ensure our customers are...usage in their program. About the Role The Enterprise Customer Success Manager (eCSM) is… more
- iCIMS (Madison, WI)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success… more
- SHI (Madison, WI)
- …experience, realize their return on investment, and are satisfied with their marketing engagement . The success manager will collaborate cross-functionally to ... of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable… more
- PagerDuty (Madison, WI)
- …+ Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer… more
- Capital One (Madison, WI)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- The Hertz Corporation (Madison, WI)
- The ** Customer Operations Manager ** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer ... activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand...engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts… more
- Hilton (Madison, WI)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_… more
- Enterprise Mobility (Madison, WI)
- …recommend improvements for future projects; champion new processes and methodologies within the Customer Success , Customer Delivery team and throughout the ... dedicated to making a meaningful difference.** **ABOUT THE ROLE** The **Associate Customer Delivery Manager (ACDM)** provides product and technical guidance to… more
- Paper Source (Madison, WI)
- …proper emphasis on building an incredible team and creating positive employee experiences. Success will come from your engagement and accountability in the ... **85173BR** **Title:** Assistant Store Manager **Location/Division:** WI - Madison - Madison -...appropriate. *\tDevelop the Sr. Sales Leads, Sales Leads, and Customer Sales Associates, through engagement and coaching;… more
- Bayer (Madison, WI)
- …Resonance Sales Consultants and other squad members to navigate health systems, ensure customer success , and strengthen Bayer's presence. As a value creator, the ... to enhance account impact, drive change, build competitive immunity, and foster customer success , while driving accountability for results across the account… more
- Humana (Madison, WI)
- …product decisions are validated through A/B testing and data analysis. + Establish success metrics (eg, engagement uplift, gap closure, reward adoption, member ... a cutting-edge Next Best Action (NBA) platform to enable personalized engagement , gamified incentives, and advanced agentic AI decision-making across our… more
- GuideOne Insurance (Madison, WI)
- …strategies, production planning, broker engagement , and pipeline development. Responsibilities: Customer Success + Serve as the main point of contact ... The Field Territory Manager is an individual contributor responsible for driving...strategic priorities, managing new and renewal business, and ensuring customer success within an assigned territory. This… more
- Zoom (Madison, WI)
- …Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and ... Zoom's core products including Meetings, Webinars, Rooms & AI. Responsibilities Direct Customer Engagement + Lead Kickoff Calls: Conducting structured onboarding… more
- Zoom (Madison, WI)
- …Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and ... Zoom's coreproducts including Meetings, Webinars, Rooms & AI. Responsibilities Direct Customer Engagement + Lead Kickoff Calls: Conducting structured onboarding… more
- Cengage Group (Madison, WI)
- …Ability to monitor and evaluate operational data. **Preferred:** + Professional business-to-business/ customer success experience (3 years strongly desired) + ... achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our...+ Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is… more
- Cengage Group (Madison, WI)
- …members to resolve issues and meet schedules. + Collaborate with marketing, product, and customer success teams to execute campaigns and deliver customer ... and pursue new career paths. **Our culture values inclusion, engagement , and discovery** Our business is driven by our...creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well… more
- Confluent (Madison, WI)
- …will lead defining account strategy, orchestrating team alignment, and engaging in Sales and Customer Success pursuits, while setting clear goals for the team to ... a team of Solutions Engineers with tenets of strong customer engagement , Product & use-case knowledge, and...for the Solutions Engineering team to achieve sales and customer success targets, with a focus on… more
- Ralliant (Madison, WI)
- … intimacy, eliminating fractured customer interactions, and creating a unified, customer -focused engagement model. The SAM anticipates customer needs, ... **The Strategic Account Manager (SAM) serves as the trusted, primary interface...planning. + Shape requirements and influence specifications during early engagement . + Lead customer Q&A, pricing discussions,… more