- Zoom (Concord, NH)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Concord, NH)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Concord, NH)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Concord, NH)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Concord, NH)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Robert Half-Robert Half Corporate (Manchester, NH)
- …staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and expansion strategy. + Build customer ... and expectations) + Promote a culture of collaboration. + Motivate, inspire and lead by example. + Provide recognition and celebrate successes. + Manage change… more
- Coinbase (Concord, NH)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Humana (Concord, NH)
- …engineering, and business functions. + Deliver Results: Ensure all product decisions lead to measurable improvements in engagement, retention , and Star Ratings. ... incentives, and advanced agentic AI decision-making across our organization. As a Lead Technical Product Manager (PM-T), you will be responsible for shaping the… more
- PagerDuty (Concord, NH)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- Oracle (Concord, NH)
- **Job Description** Lead the global estimating function for a large-scale, leased data center build program, responsible for end‑to‑end estimating governance, ... AACE Class 5-Class 1 maturity and program stage gates. + Build and lead a high-performing estimating team (regional leads, discipline estimators, data analysts) with… more
- NTT America, Inc. (Concord, NH)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (Concord, NH)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- SHI (Concord, NH)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Confluent (Concord, NH)
- …and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Trellix (Concord, NH)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Wolters Kluwer (Concord, NH)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Kyndryl (Concord, NH)
- …responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most ... have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to...to closing deals and beyond. Not only will you lead one or more Portfolio or Strategic accounts, but… more
- Dodge Construction Network (Concord, NH)
- …+ Generate high-impact product and feature launch campaigns that activate prospects and our customer base ** Customer Retention & Product Adoption** + Build ... to identify champions and build advocacy programs that turn customer success into brand success + Lead ... Customer Success and Product teams to translate customer insights into playbooks that improve gross retention… more
- Oracle (Concord, NH)
- …Next in People Leadership** At Oracle, we're helping global organizations lead with confidence-through data, intelligence, and speed. The **People Leader Workbench** ... business & operational data. Be it to improve performance, increase retention , manage compensation, or optimize workforce skills and manage effectiveness. Now,… more
- Highmark Health (Concord, NH)
- …services to new and existing accounts. This role is also responsible for account retention and service to our customers across the Markets that we serve. The ... channels. This leader develops overall targets for sales and/or retention and tracks performance against targets. This high-impact role...limited to PA, DE, WV, NY and CA. + Lead the strategic planning sales efforts for the market,… more