- Lumen (Concord, NH)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Concord, NH)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Trellix (Concord, NH)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Lawrence General Hospital (Methuen, MA)
- …science or related field required. + Five years of relevant experience in customer relations, patient relations, or a clinical health care environment. + Excellent ... skills, and the ability to interact successfully with physicians, senior leaders, nurses, clinical and nonclinical staff are required....+ Must be a team player and have proven success applying a team approach and ability to work… more
- SAP (Burlington, MA)
- …Passion and energy in all customer interactions **Meet your team:** + Customer Advocate : Collaborate to complement solution expertise and support customers + ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...location. **What you'll do** : As the Solution Advisor Sr . Specialist - Order to Cash (SA), you will… more
- Confluent (Concord, NH)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- WATTS (North Andover, MA)
- …have a dynamic future ahead. We are seeking a highly skilled and experienced Senior Business Intelligence (BI) Analyst to join our dynamic team. The ideal candidate ... responsible for driving data-driven decision-making processes across the organization. As a Senior BI Analyst, you will work closely with cross-functional teams to… more
- Autodesk (Concord, NH)
- …and strategy.** **Collaborate with cross-functional teams (product, engineering, sales, marketing, and customer success ) to champion a shared vision for field ... expansion through either organic and/or inorganic methods and backed by data and customer feedback.** **Monitor and measure the success of strategic initiatives… more
- Teradata (Concord, NH)
- …and cloud modernization, the SE leverages their expertise to drive sales and support customer success . The SE is a hands-on professional, who not only excels ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Teradyne (North Reading, MA)
- …All About You: We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to ... the concept, design, implementation, validation, release to production, and customer adoption of new high power and precision ATE...to make our product visions a reality. Define and advocate for the funding for those investments. + Design… more
- Confluent (Concord, NH)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Highmark Health (Concord, NH)
- …approach new challenges with anticipation and a view towards success . Proactively identify emerging opportunities; establish project objectives, specify strategies, ... Enhance department influence by providing responsive service and understanding customer needs. Effectively and confidently present information and provide decision… more
- Teradata (Concord, NH)
- …Life Sciences + Achieving expansion targets - in coordination with Account Executives, Customer Success Managers, and Industry Strategists, you will build and ... from target customers and prospects. Comfortable with engaging with senior stakeholders they identify, co-lead and co-manage sales motions...post PoC / PoVs and create supporting proposals. + Customer Success : Works with Customer … more
- Cornerstone onDemand (Manchester, NH)
- …all Cornerstone internal stakeholders including the creation of surveys to measure customer success across Cornerstone's cross-functional areas + Conduct C-level ... etc. + Demonstrated the ability to, directly and indirectly, influence stakeholders to position customer success as a continuing priority + A proven track record… more
- Emerson (Concord, NH)
- …compelling value propositions, build impactful marketing content, train the sales force, and enable customer success ! You will act as an inspiring leader in this ... tools to effectively position products. + Identify and amplify customer success stories to demonstrate product value... and market trends. + Act as a vocal advocate for NI products and solutions across all internal… more
- Highmark Health (Concord, NH)
- …Recognize systemic risks to change realization and escalate the concerns to senior executives immediately after recognition . Display an ongoing commitment to ... in hiring and termination decisions, coaching and development, rewards and recognition , performance management and staff productivity. Plan, organize, staff, direct… more
- Teradata (Concord, NH)
- …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... + Ongoingly sense and synthesize relevant market, competitive, employee, customer and partner insights to inform and execute the...our planning processes, among others + Be a convincing advocate for our strategy, engaging to listen and influence… more
- Teradata (Concord, NH)
- …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... focus for this role will be to own the success of our relationship with those partners and the...candidate must possess the ability to lead, advise and advocate for partners. The desired candidate should be innovative… more