- UKG (Ultimate Kronos Group) (Lowell, MA)
- …by you. About The Team: The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... more
- GovCIO (Concord, NH)
- …and hands-on expertise in deploying and maintaining ServiceNow applications to support various IT service management ( ITSM ) and business process ... more
- Ensono (Concord, NH)
- …reports for implemented IT service changes to senior management . ** IT Service Management ( ITSM ):** 1. Conduct framework setup processes and ... more
- Evolent (Concord, NH)
- …third-party vendors. + ** IT Service Management :** Familiarity with IT Service Management ( ITSM ) frameworks and methodologies. + **Security ... more
- SHI (Concord, NH)
- …JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, ... more
- NTT America Solutions, Inc. (Concord, NH)
- …any IT related issues and communicate them effectively via logging an ITSM ticket + Provides invoice management services to assigned clients serving as ... more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …documents. + Administers and provides support for the Customer Success Management (CSM) application (currently Gainsight), ensuring optimal functionality and user ... more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …maintainability. + Troubleshooting: Diagnose and resolve technical issues, ensuring high-quality service operations. Engage with vendor for product issues as needed. ... more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …maintainability. * Troubleshooting: Diagnose and resolve technical issues, ensuring high-quality service operations. Engage with vendor for product issues as needed. ... more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …of several of the following Customer Experience processes: case management , customer service /support, customer collaboration, case escalation, trust ... more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …maintainability. Troubleshooting: Diagnose and resolve technical issues, ensuring high-quality service operations. Engage with vendor for product issues as needed. ... more
- Eliassen Group (Concord, NH)
- …developer is responsible for the ServiceNow platform of an organization, which supports IT service management to automate business processes. The role ... more