- Sunrun (Santa Fe, NM)
- …and activation, identify and act on opportunities improve cycle-time to activation, quality of install work, and customer satisfaction; + Provide accurate and timely ... to CX Manager for resolution; + Identify areas of improvement in our customer journey and work with the...reduce rework and improve customer experience; + Deliver pipeline performance and cycle time insights to the Director of… more
- Pearson (Santa Fe, NM)
- …training and to teach and coach content staff to write quality annotations, scoring decisions and other content-/project-related documentation. and the ability ... Minimum two (2) years of experience as a Content Specialist preferred. - Experience as a Content Specialist...and ability to drive scoring management decisions and continuous improvement . * Desired - Advanced degree. - Degree in… more
- Prime Therapeutics (Santa Fe, NM)
- …productivity. + Monitors direct reports attendance and reliability patterns. + Administers performance improvement or corrective action plans when needed for ... Supervisors in developing goals for their teams and implementing performance improvement plans where needed. + Ensures... of the department are achieved. + Works with Quality and Training specialist to refine and… more
- SHI (Santa Fe, NM)
- …modules. + Support engagement efforts for process definition, re-engineering, improvement , and gap analysis of current/future-state processes during workshops with ... services for the usage of the ServiceNow Platform. + Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and… more