- PennyMac (Pasadena, CA)
- …and effective service to customers while maximizing employee production and quality. As the ** AVP Customer Experience ** you will monitor workflows and queues ... journey. **A Typical Day** The **Assistant Vice President Customer Experience ** will lead multiple teams and...direct industry experience + 7+ years of Mortgage experience required + Management experience… more
- PennyMac (Westlake Village, CA)
- …helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. **Job Overview** The AVP , Lifecycle Marketing will ... upsell, and reducing churn. You'll rely on your marketing experience , customer empathy, iterative testing obsession, and...leads understand the incredible value and service of Pennymac. Experience in mortgage or similar industry preferred.… more
- Banc of California (Santa Ana, CA)
- …products on the bank's balance sheet + Strong quantitative background and/or experience in statistical analysis + Advanced Excel analysis/modeling such as Macros, ... Pivot tables, Index-Match, Offset + Experience with Quantitative Risk Management ALM Platform (QRM/Empyrean) +...(Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act… more