- PennyMac (Pasadena, CA)
- …of homeownership through the complete mortgage journey. **A Typical Day** The ** Customer Experience Manager ** will supervise and monitor Customer ... and coaching of staff to achieve department goals. The ** Customer Experience Manager ** will: +... Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division +… more
- US Bank (Riverside, CA)
- …skills and discover what you excel at-all from Day One. **Job Description** Assists Mortgage Retail Regional Manager in the leadership and management of ... experience - Two or more years of experience as a Retail Mortgage Loan Originator...- Excellent verbal and written communication skills - Well-developed customer service/relations skills - Demonstrated new business development and… more
- BMO Financial Group (Long Beach, CA)
- …trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services. + Addresses customer service issues ... a referral network to build a pipeline of new mortgage business and increase BMO's share of the home...trade shows, conferences, and related events. + Serves a customer advocate during application and processing activities. + Completes… more
- US Bank (Los Angeles, CA)
- …more than six years of applicable experience **Preferred Skills/ Experience ** - Considerable knowledge of applicable consumer lending/ mortgage origination ... or equivalent work experience - Typically...presentations - Professional certifications preferred - Certified Regulatory Compliance Manager (CRCM) _The role offers a hybrid/flexible schedule, which… more
- Citigroup (Los Angeles, CA)
- The Senior Community Lending Manager is responsible for executing the mortgage sales business within a defined geographic area. This manager is responsible ... net worth individual loans to drive results while maximizing customer satisfaction to meet the needs of the clients....of sales and management experience with proven experience in growing Retail Mortgage business in… more
- Citigroup (Long Beach, CA)
- …2-5 years relevant experience + 3+ years previous mortgage sales experience required + Residential Mortgage experience required + Established book of ... The Mortgage Lending Officer role is a developing professional...leading global financial services company, has some 200 million customer accounts and does business in more than 160… more
- City National Bank (Beverly Hills, CA)
- …solutions to customers/prospects. + Follows-through with plan designed by Relationship Manager for customer , as defined. + Resolves problems, answers ... good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must...customer call program either independently or with Relationship Manager . Prepares call reports for management. + Provides assistance… more
- BMO Financial Group (Alhambra, CA)
- …BMO partners, and the community to build relationships and deliver the desired customer experience . + Enjoy a tremendous, values-based culture that focuses on ... for what comes next._** A BMO Senior Premier Relationship Manager is charged with managing and growing an assigned...the community to build relationships and deliver the desired customer experience . + Uses a consultative sales… more
- City National Bank (Beverly Hills, CA)
- **RELATIONSHIP MANAGER ENTERTAINMENT** **WHAT IS THE OPPORTUNITY?** Develops and manages relationships with clients in the assigned business segment and/or ... exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program.Must be...good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must… more
- City National Bank (Long Beach, CA)
- **RELATIONSHIP MANAGER BUSINESS BANKING SR** **WHAT IS THE OPPORTUNITY?** Develops and manages relationships with business banking clients in the assigned business ... exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program.Preferred to...good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and be… more
- City National Bank (Encino, CA)
- **BUSINESS BANKING PORTFOLIO MANAGER ** **WHAT IS THE OPPORTUNITY?** Primary responsibility is to work directly with assigned business banking clients on a daily ... the CNB exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active client calling program.Preferred to be in… more
- Wells Fargo (Los Angeles, CA)
- …customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth of the business, while also leading ... Wells Fargo is seeking a Forward Hire Associate Branch Manager (SAFE) for National Branch Network as part of...serve as a role model by delivering an exceptional customer experience and focusing on building relationships… more
- US Bank (Burbank, CA)
- …wealth, business banking, mortgage , or payment services. Acts as leader for customer experience , provides motivation and direction for the team, expands ... Description** Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of US Bank culture and core values.… more
- Carrington (Anaheim, CA)
- …vendor management experience with at least three years in the mortgage industry. + Demonstrated experience in establishing, negotiating, and enforcing vendor ... team and work remote from home!** The Vendor Management Manager will be responsible for overseeing the vendor management...agreements. + Three (3+) or more years of supervisory experience . + Thorough knowledge of the vendor management process… more
- Citigroup (Cerritos, CA)
- …to grow portfolio. + Proactively source, acquire and expand high value customer relationship by maximizing sale and service opportunities. + Refer opportunities to ... limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager , etc.) + Organize client events to enhance client bonding. +… more
- Carrington (Anaheim, CA)
- …+ High school diploma or GED; Associates degree preferred + Minimum of three years' experience in the mortgage industry + Strong experience with FHA and ... and seller portal + Maintain a high level of customer service to all internal and external customers +...and develop solutions **What you'll need:** + Knowledge of mortgage industry and loan documents + Strong working knowledge… more
- BMO Financial Group (Encino, CA)
- …groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory ... Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the SAFE Act). This position will...customer situations or escalates to the next higher manager for resolution. + Maintains current knowledge of personal… more
- Citigroup (West Hollywood, CA)
- The Branch Manager SAFE Act is a senior management professional responsible for providing full leadership and direction to a team of employees, grow sales and client ... role is to lead a team grow sales, build customer loyalty and recommend the development of business strategies...business goals + Integrate segment partners, partner with Assistant Manager and partner with the Division Operational to drive… more
- JPMorgan Chase (Sherman Oaks, CA)
- …to diversity and inclusion by building relationships and delivering an extraordinary customer experience . You are passionate about people, helping to improve ... Bankers to accurately handle paying and receiving transactions, delivers a great customer experience , and sends referrals to platform Bankers + Schedules… more
- JPMorgan Chase (Alhambra, CA)
- …responsibilities** + Acts as the standard bearer of Chase and creates a world-class customer experience + Educates clients on how to use our digital platforms ... tailored to suit their financial needs. As a Branch Manager in Branch Banking, you will ensure the branch...environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging… more