- Lincoln Financial Group (Washington, DC)
- …equivalent) (Minimum Required) + 1 - 3+ Years experience with Telephony administration, Contact Center technologies (such as CRM tools, Work Force Management, ... The role will serve as a resource and central point-of- contact to support the configuration and deployment of system capabilities that enhance call routing… more
- General Dynamics Information Technology (Fairfax, VA)
- … Management + Configuration Application Manager + Software Configuration Analyst + Contact Center SMEs + Cybersecurity + Data Analysis/Science ... roles potentially anticipated within USPS._ + Administrative Support: + Administrative Analyst + Architecture and Engineering + Business Analysts + Business Process… more
- SAIC (Washington, DC)
- **Description** The Change Management Analyst will be the point of contact for supporting the change management process for the Department of State's Diplomatic ... Technologies (DT) bureau. The Change Management Analyst will support Vanguard 2.2.1 and the Government lead...documentation that may be included in the IT Operations Center Daily Operations Status Report. **This role is hybrid… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst Lead** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in ... from systems administration and network engineering to Information security and data center management, are essential to the mission's success, so we're looking for… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst II** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... from systems administration and network engineering to Information security and data center management, are essential to the mission's success, so we're looking for… more
- System One (Arlington, VA)
- …Contact Resolution tickets. + Provide technical information/assistance on configuration , setup, maintenance and initial troubleshooting of County standard ... a Long-Term Contract position open for a Help Desk Analyst (Tier 1). Arlington, VA (100% ONSITE) US Citizenship...submitted Incident and Request tickets for its Technical Solutions Center (TSC). The position is for a 40-hour work… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated Acquisition Logistician/Program Analyst in support of the US Coast Guard (USCG) Fast Response Cutter Program ... Management Office (FRC PMO) in Washington DC. The analyst will use knowledge of internal program and external...Update MSAM documents ( Acquisition Plans, LCCEs, Logistics Plans, Configuration Management Plans, Risk Management Plan etc) + Generate… more
- ManTech (Washington, DC)
- …motivated, career and customer-oriented **Journeyman** **Monitoring and Incident Response Team (MIRT) Analyst ** to join our team in the **Washington, DC** area. This ... position supports a 24/7/365 service center . You will have the option of three different...Perform resource and infrastructure monitoring to include monitoring tool configuration , tuning to consistently achieve monitoring KPIs, and incident… more
- ManTech (Mclean, VA)
- …and downtime procedures and is typically located within a call center . Collaborates with network services, software systems engineering and/or application ... of Windows Active Directory. + Knowledge of multiple desktop programs, configuration and debugging techniques. + Experience with TCP/IP and general networking… more
- Evolent Health (Washington, DC)
- …a deep understanding of end user outputs, platform development & configuration , multisystem functional requirements, business rules, and leverage that knowledge to ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These… more