- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Asset Manager ** to support our DFC CFESS technical support program. ... **Responsibilities** **Job Specific Details and Tasks:** + Manage and Coordinate Asset Management activities and client interactions for DFC IT infrastructure +… more
- General Dynamics Information Technology (Rosslyn, VA)
- …world. + Leads the RPC Help Desk team, enforcing adherence to service level agreements, effective asset management, and maintenance of standard operating ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help Desk ...+ Experience using an out of the box help desk / service desk ticketing required, with… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Help Desk Manager ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ID:** J0524-1898 ... the Help Desk team, enforcing adherence to service level agreements, effective asset management, and...in technology and business requirements is crucial. The Helpdesk Manager must be open to learning new technologies and… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support program. ... Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service ...regular tracking and summary inputs to the Serivce Area Manager as needed. + Work extensively directly with DFC… more
- SAIC (Washington, DC)
- …Oversee projects such as deployment and moves. + Responsible for inventory control within the Service Desk area + Customer service and interaction + Advanced ... is looking for an Executive / VIP Deskside Support Manager to provide day-to-day process and technical support to...and VIPs, and ensuring our customers receive world class service , as well as the highest level of satisfaction… more
- Red River (Chantilly, VA)
- … Level Agreements reached with clients. + Leading, coaching, and potentially managing dedicated service desk team made up of Tier 1 thru Escalation analysts ... client contract, the SDM may report to an Account Manager (AM) or the Senior Director of Service...clarity around priorities and goals for business operations, procurement, asset management and customer facing functional areas. + Working… more
- ABBTECH Professional Resources, Inc. (Wheaton, MD)
- …and troubleshooting, and Microsoft application support. **Essential Functions** + In Help Desk support, the IT Support Specialist acknowledges assigned Help Desk ... resolves tickets and documents the solution in the Help Desk database using the Help Desk software.... tickets, document all work done, and provide thorough service to customers. Additionally, you will troubleshoot hardware and… more
- Export-Import Bank of the United States (Washington, DC)
- …Incumbent serves as IT Specialist INFOSEC (Functional Title: IT Operations Manager ) and is responsible for analyzing customer requirements, managing day-to-day ... auditing, configuration management, backup and disaster recovery procedures, and asset management. Responsible for recommending, scheduling, testing, and validating… more
- Ensono (Washington, DC)
- …the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, Inventory asset management, is preferred ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- American Public Power Association (Arlington, VA)
- …of the organization. The Senior Director, Information Technology supervises in-house IT Manager . Please note: This is not a remote position.Candidates must be in ... network recovery and backup processes. + Responsible for enterprise IT asset management, including with assisting senior leadership in developing an association-wide… more
- Serco (Washington, DC)
- … Service (PBIS), DoD IT Portfolio Repository (DITPR)-DON, Vulnerability Remediation Asset Manager (VRAM), the DON Application and Database Management System ... with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, Serco… more
- Leader Communications Inc. (Washington, DC)
- …partners + Responds to tickets as assigned via the Knowledge, Incident/Problem, Service , and Asset Management (KISAM) system + Problem recognition, fault ... (Jabber), RedSky, ViewMail, WebEx (CWMS), SME, Attendance Console, OpenAM, Enterprise License Manager (ELM), Net Apps, Lightweight Directory Service (LDS), TFTP,… more
- CACI International (Chantilly, VA)
- …and/or financial management software is highly desired. + Experience with HP Service Manager or any other incident management applications (Remedy, Rational, ... integral part of providing responsive, accurate, and high-quality customer service to users of FBI users. **Key skills needed...+ Experience working in a call center or Help Desk and Support center organization, providing users' support and… more
- Kuehne+Nagel (Ashburn, VA)
- …transport + Work in Q-trak operating system using inventory system + Maintain all asset inventory records for the site and conduct regular reporting + Identify any ... holidays as required). + Report to Data Center Regional Manager **Your Skills and Experiences** + 1-3 years of...of related warehouse experience + 6+ months of Customer Service experience + High School diploma or GED required… more