- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Sherwin-Williams (Herndon, VA)
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and ... recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve...stay up-to-date with product features and maintain the high quality and visual standards of the products and store.… more
- Sherwin-Williams (Washington, DC)
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and ... recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve...stay up-to-date with product features and maintain the high quality and visual standards of the products and store.… more
- Fedcap (Washington, DC)
- …and employment goals. + Partner closely with Case Managers and Employment Specialist to align customer readiness with employer needs, ensuring appropriate ... Success in this role requires both strategic market insight and empathetic customer coaching, bridging the gap between business needs and human potential. What… more