- System One (Chantilly, VA)
- IT Call Center Service Representative Junior role $35K to include PTO and holidays Location: Onsite - Chantilly, VA Clearance: Must be clearable and able ... schooling, training, internships, etc. Responsibilities: The main function of a call center /customer service specialist is to interact with customers to… more
- Humana (Washington, DC)
- …a part of our caring community and help us put health first** The Medicare Call Center Representative 2 represents the company by addressing incoming ... telephone, digital, or written inquiries. The Medicare Call Center Representative 2 performs...Qualifications** + Associate's or Bachelor's degree + Prior inbound call center or related customer service… more
- Transdev (Hyattsville, MD)
- …manuals, and documentation to ensure accuracy and relevance. + Assist in onboarding new call center hires, ensuring a smooth transition into their roles. + ... for developing and delivering training that empowers our customer service Agents to excel in delivering exceptional customer ...training programs. + Provide ongoing coaching and support to call center representatives to reinforce and sustain… more
- Transdev (Hyattsville, MD)
- …Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ The Call Center Training Manager will lead the training of all ... + Training staff in the delivery of high-quality customer service , both via technical skill enhancement or soft skill...staff. Experience: + Minimum of three years' experience training call and control center staff, including program… more
- Transdev (Fairfax, VA)
- …individuals with disabilities to perform the essential functions upon request. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... other pertinent staff involved in helping to provide on-time service of buses on routes. The BOCC Controller uses...or local law. The physical demands described here are representative of those that must be met by an… more
- Robert Half Office Team (Falls Church, VA)
- Description Looking to bring onboard a Customer Service Representative in the Government industry. The Customer Service Representative requires an ... through calls and emails, processing claims and handling customer service issues. The Customer Service Representative...software and equipment. * Prior experience working in a call center preferred. Robert Half is the… more
- Moore's Electrical & Mechanical Construction, Inc. (Warrenton, VA)
- Moore's Electrical & Mechanical is now seeking a Customer Service Representative for our NOVA office. Be a part of a growing team with an amazing culture, ... to the customer + Prioritize and dispatch technicians for service calls; review call history to avoid...skills including Microsoft Office, email, and internet usage + Call center experience a plus Here at… more
- Highmark Health (Washington, DC)
- …+ Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. + ... + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS**… more
- Koniag Government Services (Chantilly, VA)
- …Government Services Company, is seeking an experienced and a dedicated **Customer Service Representative (CSR)** to support our government client in Chantilly, ... three weeks paid time off, and more. The **Customer Service Representatives (CSRs)** are responsible for answering inquiries in...using the provided CRM solution and other identified Contact Center (CC) technology + Speak and write using plain… more
- Sharecare, Inc. (Washington, DC)
- …everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, ... inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles...caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality… more
- Teksouth Corporation (Washington, DC)
- …and consulting solutions for government agencies, is seeking a skilled Customer Service Representative to support Military Pay, Civilian Pay, Travel Pay, ... for DOHA claims. + Work with Air Force Financial Service Center on manual travel/PCS vouchers and...FSO submittal. + Monitor and respond to an automated call distribution system from the 11CPTS customer base in… more
- Amentum (Springfield, VA)
- Call Center Case Management Support Analyst I Amentum is a leading provider of enduring support for the essential missions of the US government, its allied ... at least one years' experience managing queues in a call center environment and be able to...to include uploading documents, responding to inquiries and customer service tickets. * Maintain communication with customers and immediately… more
- Merck (Washington, DC)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric ... to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge… more
- Canon USA & Affiliates (Leesburg, VA)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... **CUSTOMER SERVICE ** . Insures total customer satisfaction through understanding of...client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary .… more
- Navy Federal Credit Union (Burke, VA)
- …Effective verbal and written communication skills Desired Qualifications + Experience in member/customer service preferably in a call center , retail banking ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
- Iron Mountain (Washington, DC)
- …If so, let's start the conversation. **Job Summary:** The Inside Sales Representative - Digital SMB is an inside sales position responsible for growing ... all things digital at Iron Mountain, the Inside Sales Representative - Digital SMB drives the highest levels of...through Salesforce.com. + Be fully prepared on every sales call to be able to execute a sales plan.… more
- Nelnet (Washington, DC)
- …1. 1-3 years of experience creating/maintaining business relationships via telephone phone. 2. Customer service and call center experience a plus. 3. Proven ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...learn and work. The FACTS SIS International Inside Sales Representative I's primary focus is both to increase existing… more
- Acclaim Technical Services (Mclean, VA)
- …systems status and downtime procedures and is typically located within a call center + Collaborates with network services, software systems engineering ... firms and continues to grow. We are actively hiring a Technical Support Representative V to join our Mission Technology Division working in McLean, VA.… more
- Merck (Washington, DC)
- …must reside within the territory or within commuting distance to a major workload center in the territory. + Travel (%) varies based on candidate's location within ... experience will be hired at the S2 Oncology Sales Representative level. Candidates with 2+ years of oncology field...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Marriott (Washington, DC)
- …Category** Rooms & Guest Services Operations **Location** Washington Marriott at Metro Center , 775 12TH Street NW, Washington, District of Columbia, United States ... cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end… more