- Lumen (Washington, DC)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...in detail. A day in the life As a Sr . Customer Success Mgr, a… more
- Amazon (Arlington, VA)
- … experience issues and drive process improvement projects to eliminate root cause defects. Sr . Customer Success Specialists resolve the most complex ... ensure the best customer experience. As an Sr . Customer Success Specialist, you...the opportunity to influence teams outside of CS and advocate for Autos customers by surfacing the pain points… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- …Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs. ... and our ISV partners? AWS is seeking an experienced Sr . Account Manager for selling to Strategic ISV's and...daily to grow customers. In addition to being a customer , these companies partner with AWS as an ISV… more
- Amazon (Arlington, VA)
- …Monitor product performance, identify areas for improvement, and implement data-driven enhancements. - Customer Focus: Advocate for the customer at every ... roadmap. Identify and prioritize features and projects based on customer needs, business impact, and technical feasibility. - Stakeholder...product roadmap. A day in the life As a Sr . PM-T, you will develop the vision, strategy, and… more
- Amazon (Herndon, VA)
- …a small set of systemically important global FSI customers. As a trusted customer advocate , the solutions architect will help these organizations understand best ... of technical depth and strong interpersonal skills. As a Sr . Solutions Architect, you will partner some of the...companies and believes that world-class support is critical to customer success . AWS Support also partners with… more
- HealthEdge Software Inc (Washington, DC)
- …work effectively with cross-functional teams, including product managers, engineers, customer success , implementation, commercialization, sales, and marketing ... our productdesignteam atHealthEdge. We empower our product teams to solve hard problems- customer problems and business problems-in ways that our customers love and… more
- Amazon (Arlington, VA)
- …and accelerated computing with GPU to craft cloud-based solutions. As a trusted customer advocate , you will help organizations understand best practices around ... massive scale? Amazon Web Services (AWS) is seeking a Senior Worldwide Specialist Solutions Architect focused on HPC to...development and accounting management team in helping to ensure customer success in building and migrating applications,… more
- Amazon (Herndon, VA)
- Description The Senior Product Manager - Tech for AWS Data Center Power Generation Infrastructure owns the successful delivery of the newest generations of data ... with great teams that deliver the highest quality services. You are naturally customer centric and thrive in a fast-paced environment that requires strong technical… more
- SitusAMC (Washington, DC)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... with others to ensure that proposed solutions meet demonstrated customer needs, are feasible to implement, and can be...other teams + Assist the others in defining Epic success criteria and desired outcomes + Evaluate, prepare, execute,… more
- Amazon (Arlington, VA)
- …cross-functional collaboration to embrace technologies at scale and to ensure long-term customer success . As Cloud Financial Management Specialist, you will have ... those needs. - Communicate, establish, and measure KPIs to track progress and success of transformation and optimization within customer organizations - Manage… more
- Amazon (Arlington, VA)
- …Specialist SA! The Worldwide Specialist Organization (WWSO) works backwards from our customer 's most complex and business critical problems to build and execute ... expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to...and professional life is crucial to your happiness and success here, which is why we aren't focused on… more
- Amazon (Arlington, VA)
- …simultaneously drive results while establishing sustainable systems. - Be a strong customer advocate and deliver performance improvement through customers lens. ... Partner with data center demand planning team to capture customer demand and plan for equipment delivery using supplier...stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...in detail. A day in the life As a Sr . Customer Success Mgr, a… more
- Amazon (Arlington, VA)
- …to create daily and long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services, you will ... goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience,...the primary point of contact and as the internal advocate for vendor issues, questions, requests, escalations, and concerns… more
- Steampunk (Mclean, VA)
- **Overview** As the ** Senior Director, Quality & Customer Success ** , you will be responsible for overseeing the quality assurance and customer ... of quality assurance practices into our operations. As a senior leader focused on customer success...customer success , you will participate in customer , partner, and internal business meetings to advocate… more
- Amazon (Arlington, VA)
- Description We are hiring a Senior User Researcher to join our growing UX Research team. This role is an opportunity to help reinvent the customer experience for ... a secure and centralized platform to manage their infrastructure and applications. The Senior User Researcher will have a significant impact on our business and… more
- Rocket Software (Washington, DC)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more